Senior Patient Accounting Specialist

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🕒 4 days ago

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Logo of Logan Health

Logan Health

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Logan Health is a healthcare system founded in 1910 that has been dedicated to providing exceptional care for over a century. Its main medical campus is located in Flathead County, serving a total service area that spans 13 counties, covering nearly 40,000 square miles and a population of more than 600,000. The system includes six hospitals, more than 50 provider clinics, and a variety of other healthcare services, notably including the nation's first rural air ambulance service (A. L. E. R. T. ).

📋 Description

• Serve as the first point of contact and support for Patient Accounting team members, patients, clients, providers, payers, and other departments • Identify and report payment issues and discrepancies and assist in resolving them • Train and support new and current team members, ensuring work meets department standards • Assist leadership with special projects and maintain open communication • Analyze account data to resolve claims and payments, escalating unresolved issues as needed • Post payments and adjustments according to policies and procedures • Document all communication professionally and accurately • Review account information for accuracy in the billing system • Interpret explanation of benefits (EOBs) to identify payment discrepancies • Provide exceptional customer service to stakeholders • Participate in team meetings and support team goals with a focus on improvement

🎯 Requirements

• Minimum of one (1) year working experience with claims, billing and/or collections • Minimum of two (2) years in a business office setting • Associates degree in a related field • An equivalent combination of education and experience • Proficient in Microsoft Word, Outlook, and Excel, with the ability to learn new software

🏖️ Benefits

• Opportunities for growth • Comprehensive benefits • Chance to make a meaningful impact in the lives of those we serve

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