Senior ServiceNow Developer

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Logiks TI

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2005

☁️ SaaS

AI • SaaS • Software

Logiks TI is a technology solutions provider that focuses on transforming data into powerful insights to drive business growth. With a range of offerings including Business Analytics, software development, outsourcing, and digital document management (GED), Logiks TI aims to enhance operational efficiency and optimize business processes using industry-leading software solutions like SAP. The company also provides training in data analysis tools, empowering teams to make strategic decisions. With numerous certifications and partnerships, Logiks TI is committed to innovation and delivering tailored solutions that meet the specific needs of its clients.

📋 Description

• Design, develop, and maintain applications and customizations within ServiceNow, following scope standards, naming conventions, and platform best practices • Implement Business Rules, Script Includes, Client Scripts, UI Policies, Scheduled Jobs, and other artifacts with clean, documented code • Create and publish Scripted REST APIs to expose ServiceNow data and functionality to external consumer systems • Document API contracts, ensuring clarity of endpoints, payloads, authentication, and versioning • Monitor integration health and availability, proposing performance and resiliency improvements • Design and implement bidirectional integrations between ServiceNow and corporate systems (ERP, ITSM, IAM, HR, etc.) • Configure and manage IntegrationHub spokes and custom connections • Support and troubleshoot integrations in production by analyzing logs and tracing failures • Model and implement workflows using Flow Designer, ensuring traceability, error handling, and operational efficiency • Create and evolve service catalogs, Record Producers, and service request forms • Mentor junior and mid-level developers on the platform, sharing best practices and conducting code reviews • Contribute to architectural decisions related to the ServiceNow environment in collaboration with architects and managers • Develop and maintain automated tests using ATF (Automated Test Framework) • Manage the Update Set promotion lifecycle, ensuring traceability and change control between instances • Ensure compliance with security policies, ACLs, and access controls • Create and maintain technical documentation for applications, APIs, flows, and architectural decisions • Produce integration guides for teams consuming ServiceNow APIs

🎯 Requirements

• Development of custom applications within the ServiceNow platform (Scoped Applications) • Exposure and consumption of ServiceNow REST APIs (Table API, Scripted REST APIs, Import Set API) • Configuration of workflows with Flow Designer and Legacy Workflows • DevOps / CI/CD practices applied to the ServiceNow lifecycle (Update Sets, ATF, pipelines using Now Platform CLI or similar) • Certified System Administrator (CSA) — ServiceNow • Certified Application Developer (CAD) — ServiceNow • Scope-specific certifications (ITSM, HRSD, CSM, IntegrationHub, etc.) are strong advantages • Ability to independently solve complex platform and integration problems • Ability to analyze business requirements and translate them into efficient ServiceNow solutions • Clear technical communication — able to explain APIs and integrations to non-technical teams and consuming teams • Attention to detail in API contracts, business logic, and security configurations • Logical and analytical reasoning for diagnosing failures in flows and integrations • Ability to negotiate deadlines and priorities with technical and business stakeholders • Object-oriented programming and design patterns applied to the platform's JavaScript • Familiarity with agile methodologies (Scrum/Kanban) and delivery ceremonies

🏖️ Benefits

• Employee mental health support platform • Conexa Saúde telemedicine (general practitioner) • English language program - English Pass • Certification plan • Employee referral bonus • Gympass