Partner Marketing Manager

🕒 May 21

🌽 Illinois, New York, +3 more states – Remote

🌽 Illinois – Remote 🗽 New York – Remote 🏈 Ohio – Remote 🍂 Massachusetts – Remote 🤠 Texas – Remote

💵 $90k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎡 Marketing

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Loop

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

☁️ SaaS

🏢 Enterprise

💰 $65M Series B on 2021-07

eCommerce • SaaS • Enterprise

Loop is a comprehensive returns management platform designed for eCommerce brands. It helps businesses optimize operations related to returns, post-purchase experiences, and reverse logistics. The platform offers features like automated returns, fraud prevention, exchanges, insights, and workflows, which are customizable to fit any brand's needs. Loop integrates seamlessly with popular applications, especially those on Shopify, and allows businesses to handle millions of returns efficiently, driving customer loyalty and retaining revenue. The company's service is scalable, secure, and supported by an enterprise-level service delivery team.

📋 Description

• Equip partners to pitch and support Loop with confidence. Build and maintain partner-facing content that fits into their systems (AI prompts and otherwise), including: slides, case studies, one-pagers, battle cards, demo narratives, and tech integration enablement (internal and external). • Develop Claude skills and templates that scale how Partner Managers and partners create assets, respond to merchant questions, and stay current on Loop's product. • Keep Loop top of mind through consistent, thoughtful touchpoints at scale: newsletters, product updates, and partner-facing communications that help maximize Loop’s value for their clients, drive referrals, and partner engagement. • Translate Loop's product roadmap and launches into partner-ready education. Show partners where Loop is headed so they can bring that story to their merchants. • Prioritizing, sourcing, and writing mutual customer case studies that focus on data to demonstrate the value of Loop + partners. • Triage and turn around ad-hoc partner marketing requests from Partner Managers and partners themselves with speed and quality. • Support planning and execution of partner-focused events, including Loop's annual Partner Summit, partner dinners, and relationship-building moments.

🎯 Requirements

• 3+ years of experience in marketing, experience with partner marketing or enablement is a plus. Experience with a SaaS company or agency with ecommerce clients in the Shopify ecosystem is a plus. • You default to action, and don’t let perfection stop you from shipping quickly (while holding yourself and others to a high standard). • Strong project management skills and the ability to juggle multiple stakeholders and ad-hoc requests without dropping the ball. • A natural curiosity with AI and other new technologies. You've experimented with tools for workflow automation, content acceleration, and skill-building (bonus points if you've built a Claude skill before). • A maker's instinct. You love turning complex product information into clean, consumable assets that other people can actually use. • A storyteller who's fluent in data. You get excited about bringing technical product stories to life, and you reach for data to show impact: what shipped, what landed, and what changed because of it. • Strong alignment with Loop's core values: own the outcome, make merchants successful, courage over comfort, and be a human first. • Excellent written and verbal communication skills.