Member Experience & Sales Manager

🕒 May 8

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Love Recruitment Ltd

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🤝 B2B

⚽ Sports

Recruitment • B2B • Sports

Love Recruitment Ltd is the UK's leading specialist recruitment agency dedicated to the fitness and leisure industries. The company connects candidates with exceptional job opportunities in commercial fitness, boutique fitness, independent gyms, and leisure sectors across the UK. They offer recruitment services for various roles, from personal trainers to gym managers and leisure centre staff. With a focus on service and delivery, Love Recruitment is known for its proactive approach to placing the right candidates in the right jobs, and they also provide resources like career guides and podcasts to assist candidates in their job search.

📋 Description

• Identify, develop and close new member opportunities across your patch — with the c.3,000 independent operators in market the biggest growth area. • Hit individual and shared revenue targets across membership, upsell and cross-sell. • Act as the primary contact for c.50 members in your region, owning relationships, renewals and growth conversations end-to-end. • Deliver value-led, consultative account management that protects retention across the book. • Lead regional networking events, and represent ukactive at the major industry moments — PerformX, Elevate, FIBO — plus Strategic Partner Group events. • Maintain an accurate pipeline and forecast in Salesforce, and use member data to inform sales-led decisions.

🎯 Requirements

• 3+ years’ sales, business development or commercial experience, with a proven track record of hitting revenue targets. • Strong account management credentials — the ability to grow and retain commercial relationships, not just open them. • Consultative and customer-first, with the substance to add genuine value in the conversation. • Resilient with a hunter mentality — but warm, curious and never heavy-handed. • Excellent communication, negotiation and influencing skills, with the credibility to represent ukactive externally. • Detail-oriented and accountable, comfortable working with targets, forecasts and CRM data (Salesforce desirable). • A genuine passion for health, fitness and wellbeing, and a working knowledge of the UK physical activity sector.

🏖️ Benefits

• 5% matched pension • free gym membership • Private Health Care • 25 days holiday + birthday off + bank holidays • discount platform