Project Coordinator

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🔥 12 hours ago

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Logo of Lowe's Companies, Inc.

Lowe's Companies, Inc.

10,000+ employees

Founded 1946

🛒 Retail

Retail

Lowe's Companies, Inc. is a home improvement company offering a wide range of products and services for home renovation and maintenance. With a focus on providing opportunities and career paths in corporate, store, supply chain, and technology sectors, Lowe's aims to grow and succeed as a team. The company is headquartered in Mooresville, North Carolina and is committed to equal employment opportunities. Lowe's is known for its signature gable mansard design, and offers a variety of positions across different fields within the company. Lowe's serves a diverse customer base and provides a supportive work environment for its employees.

📋 Description

• Answer inbound calls from customers, service providers, and stores to provide installation job support. • Manage outbound tasks and make outbound calls to provide updates or gather job information. • Conduct initial contact with customers and service providers to clarify project scope. • Ensure projects are scheduled within the SLA by the service provider and confirm with the customer. • Coordinate product delivery with stores and customers. • Manage and resolve Work Order issues after project completion. • Submit thorough documentation of all interactions related to the project.

🎯 Requirements

• High school diploma or GED • 1-3 years' experience in a customer facing role • Bachelor’s degree in related field (preferred) • 1 year experience in project coordination or remodeling/construction industry (preferred) • 1 year experience working in a project management function (preferred)

🏖️ Benefits

• Health insurance • Flexible work arrangements • Professional development opportunities

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