IT Administrator – Polaris

Job not on LinkedIn

🔥 34 minutes ago

🌵 Arizona, California, +20 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote 🏛️ District of Columbia – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote 🦞 Maine – Remote 🌶️ New Mexico – Remote 🌲 North Carolina – Remote 🌪️ Oklahoma – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

💵 $70k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

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Library Systems & Services, LLC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1981

🤝 B2B

📚 Education

🏢 Enterprise

B2B • Education • Enterprise

Library Systems & Services, LLC, often abbreviated as LS&S, is a company dedicated to optimizing and managing public libraries to enhance their service offerings and community impact. Leveraging over 40 years of experience, LS&S partners with municipal leaders to increase library efficiency, attendance, and program offerings while maintaining local control and aligning with community goals. The company employs innovative methodologies and data-driven decision-making to maximize budget resources and deliver tailored library services. LS&S has significantly improved service levels and cost savings for numerous libraries across the United States. They offer a strategic and comprehensive approach to library management, focusing on optimizing operations, performance analytics, and community engagement.

📋 Description

• Administer and maintain the Polaris ILS, including system configuration, permission management and user account creation across multiple library organizations • Support and troubleshoot circulation functions, including loans, holds, renewals, fine management and notifications, in alignment with each library’s individual policies • Manage system upgrades, releases, hotfixes and support cases in coordination with the vendor • Maintain patron database integrity, including registration workflows and data standards • Manage integrations with third-party services such as discovery layers, e-content providers, online payment systems and SIP2/NCIP/API authentication systems • Oversee bibliographic and item record integrity and support cataloging workflows • Assist with the creation of reports to support library operations, collection analysis and statistical reporting • Perform data clean-up, normalization and bulk record updates • Provide frontline and escalated support to library staff across all departments • Develop training materials and conduct staff training sessions for Polaris workflows • Other duties as assigned

🎯 Requirements

• Demonstrated experience administering an ILS in a public library setting (Polaris ILS preferred but candidates with experience in comparable platforms will be considered) • Strong customer service orientation with a solid understanding of circulation, patron services, cataloging and acquisitions workflows • Familiarity with MARC records and library metadata standards • Experience with SIP2, APIs, and system integrations • Basic knowledge of Windows Server environments and networking concepts • Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical library staff • Ability to work independently with minimal supervision and follow through on tasks without close supervision • Excellent troubleshooting and problem-solving skills

🏖️ Benefits

• Medical, Dental, and Vision Insurance • 401(k) Retirement Plan • Life Insurance (Basic, Voluntary,and AD&D) • Short-Term and Long-Term Disability Insurance • Paid Time Off (Vacation, Sick Leave, and Holidays) • Tuition Assistance Program • Professional Development and Training Opportunities • Employee Wellness Resources