Capacity and Performance Engineer

🕒 April 17

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Luminare Health

1001 - 5000 employees

⚕️ Healthcare Insurance

Healthcare Insurance

Luminare Health is a leading provider of self-funded health plan administration services with over 50 years of industry experience. The company specializes in offering flexible and innovative solutions for hospitals, health systems, and direct-to-employer initiatives, focusing on administration, cost management, and digital reporting tools. Luminare Health is dedicated to being a reliable partner in managing healthcare costs and supporting strategic growth for its clients. The company emphasizes a member-centered approach to healthcare while delivering significant savings through expert claim analysis and management of high-cost claims.

📋 Description

• Ensure our systems are optimized and right-sized. • Own the 3-year Capacity and Enterprise Monitoring Roadmaps. • Drive operational excellence by maturing our proactive monitoring capabilities and integrating intelligent automation. • Optimize performance and resolve incidents before they impact the business. • Collaborate with cross-functional teams to deliver high-quality solutions.

🎯 Requirements

• Bachelors Degree and 2 years in Information Technology or relevant experience OR Technical Certification and/or College Courses and 4 year Information Technology experience OR 6 years Information Technology experience. • Experience in infrastructure performance management • Experience in infrastructure capacity management • Technical Proficiency: Expert-level knowledge of Dynatrace (SaaS or Managed), SQL Server administration/tuning, and ServiceNow (ITOM/ITSM). • Infrastructure Breadth: Strong understanding of modern infrastructure (Virtualization, Cloud/Azure, Storage, and Networking) • Infrastructure Automation • Operations Management • ITIL v3 • IT standards, procedures, policies • Ability to simplify & standardize complex concepts / processes • Understanding of business priorities (e.g., vision), trends (e.g., industry knowledge) and markets (e.g., existing/ planned) • Oral & written communications • Problem solving / analytical skills, tools and techniques • Supplier management • Ability to prioritize and make trade-off decisions • Drive cross functional execution • Adaptability and ability to introduce / manage change • Teamwork and collaboration • Organized and detail oriented • Analytical and problem solving skills

🏖️ Benefits

• Health and wellness benefits • 401(k) savings plan • Pension plan • Paid time off • Paid parental leave • Disability insurance • Supplemental life insurance • Employee assistance program • Paid holidays • Tuition reimbursement • Other incentives

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