Program Manager – Product

November 5

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Logo of Lumin Digital

Lumin Digital

Fintech • B2B • SaaS

Lumin Digital is a company that specializes in providing next-generation digital banking solutions for credit unions and banks. Their platform offers a wide array of services, including retail and commercial banking solutions, digital account opening, and tools to enhance user engagement and operational efficiency. With a focus on innovation and cutting-edge technology, Lumin Digital leverages artificial intelligence and robust security features to offer seamless, cloud-native services with near-perfect uptime. They are known for delivering business growth and cost savings for financial institutions, adapting to new technologies, and offering an enhanced user experience.

📋 Description

• Coordinate and oversee execution across multiple agile teams, ensuring delivery aligns with strategic goals, timelines, and quality standards. • Develop and maintain visibility into program and portfolio-level progress; proactively identify risks, dependencies, and resource constraints. • Facilitate communication and collaboration across Product Management, Development, Client Success, and Leadership to ensure shared understanding and delivery clarity. • Partner with Product Leadership to drive prioritization processes, balancing capacity and business needs while supporting corporate planning. • Define, track, and report key performance indicators to assess delivery health, velocity, and value realization; communicate insights to stakeholders and executives. • Lead continuous improvement initiatives to enhance product delivery processes, including agile ceremonies, backlog management, and release readiness. • Develop and maintain program dashboards and tools (e.g., Jira, Confluence) to improve transparency and reporting accuracy. • Serve as a trusted advisor to product and engineering leadership, ensuring issues are identified early and resolved efficiently. • Support portfolio-level governance by maintaining accurate documentation of plans, decisions, and program artifacts. • Perform additional responsibilities as assigned by the Product Leadership Team.

🎯 Requirements

• Bachelor’s degree in Business, Computer Science, Product Management, or a related field - or equivalent education and professional experience. • 5 or more years of experience in program or project management within a software, SaaS, or FinTech environment. • Proven success leading cross-functional agile programs with multiple concurrent workstreams. • Demonstrated ability to manage large-scale, complex initiatives through the full software development lifecycle. • Experience developing and implementing program management frameworks, tools, and reporting structures. • Advanced Jira dashboard/reporting experience preferred. • Strong understanding of agile and traditional software development methodologies (e.g., Scrum, Kanban, Scaled Agile Framework (SAFe)). • Exceptional communication, facilitation, and relationship-building skills across business and technical teams. • Proven ability to identify risks, dependencies, and tradeoffs and to drive timely resolutions. • Data-driven mindset with the ability to leverage metrics for insight and decision-making. • Skilled in program and project management tools (e.g., Jira, Confluence) and proficient with virtual communication tools (e.g., Google Workspace). • Highly organized and proactive, with the ability to manage multiple priorities in a fast-paced, evolving environment. • Strong analytical and problem-solving skills with a focus on continuous improvement and delivery excellence. • PMP, PMI-ACP, CSM, or equivalent certification preferred. Experience with hybrid or scaled Agile delivery frameworks a plus.

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