Luxury Presence
Real Estate • Marketing
Luxury Presence is a company that specializes in providing real estate professionals with top-tier digital solutions. They offer award-winning real estate website designs and expert marketing solutions aimed at helping agents, teams, and brokerages grow their business and build their brand. Their platform includes tools for IDX home search, property websites, digital CMA, SEO services, content marketing, advertising, and social media management. Trusted by over 20 of the top 100 Wall Street Journal agents, Luxury Presence empowers real estate professionals to attract more business through beautiful and functional digital experiences.
201 - 500 employees
🏠 Real Estate
Junior Client Support Specialist, Web Builder
Job not on LinkedIn
November 21
Luxury Presence
Real Estate • Marketing
Luxury Presence is a company that specializes in providing real estate professionals with top-tier digital solutions. They offer award-winning real estate website designs and expert marketing solutions aimed at helping agents, teams, and brokerages grow their business and build their brand. Their platform includes tools for IDX home search, property websites, digital CMA, SEO services, content marketing, advertising, and social media management. Trusted by over 20 of the top 100 Wall Street Journal agents, Luxury Presence empowers real estate professionals to attract more business through beautiful and functional digital experiences.
201 - 500 employees
🏠 Real Estate
📋 Description
• Respond to internal team requests and queries in a timely and accurate way, via Salesforce • Identify customer needs and help clients and internal teams use specific features of our products • Analyze and report product issues or concerns (for example, by testing different scenarios or replicating user issues) • Update our internal databases with information about technical issues and useful discussions with customers • Share feature requests and effective workarounds with team members
🎯 Requirements
• Experience with front-end web development and data (HTML / CSS / JSON) is required • Experience with using visual production software (Photoshop, Loom, Figma, Canva) • Experience as a technical Customer Support Specialist or similar technical CS role is an advantage • Experience using help desk software, remote support tools and other online software (Salesforce, Slack, Asana, Hubspot, Google Drive) is a plus • Understanding of how CRM systems work • Excellent communication and problem-solving skills • Multi-tasking abilities • Patience when handling tough cases, particularly live client websites • College degree, with Information Systems / Technology is preferred • Familiarity with the real estate industry is a plus
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