Customer Support Manager

🔥 13 hours ago

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Logo of MyEdSpace

MyEdSpace

51 - 200 employees

Founded 2022

📚 Education

👥 B2C

Education • B2C

MyEdSpace is an online education platform that offers live, curriculum-aligned group lessons and on-demand learning resources for students in Years 5–13 (including GCSE and A‑Level). The company pairs world-class, experienced teachers with a technology platform to deliver affordable, interactive lessons, homework, step-by-step video solutions and personalised mentor support. MyEdSpace emphasises measurable results, broad syllabus coverage, and family-focused pricing and discounts, and is a registered UK company with strong customer ratings.

📋 Description

• Onboard new users • Own customer inquiries • Generate revenue • Interact with product team • Represent our mission

🎯 Requirements

• 2+ years of customer success/support experience • C1/C2 English proficiency • Reliable home office setup - computer (8GB+ RAM), headset with mic, stable wired internet • Proven ability to manage multiple tasks and responsibilities in a remote work setting

🏖️ Benefits

• up to $400 bonus • Health insurance • Professional development • Flexible working arrangements

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