Customer Support — German & English

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Avedo GmbH

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2004

🤝 B2B

📡 Telecommunications

B2B • Customer Service • Telecommunications

Avedo GmbH is a customer service and call center provider focused on delivering exceptional experiences for its clients. They utilize cookies on their website to improve user experience, gather data on user behavior, and offer personalized content. Dedicated to privacy, Avedo ensures that any collected data is used for internal analytics and relevant advertising only, adhering to data protection regulations. The company emphasizes its commitment to employee development and has received accolades for being a top employer in the service industry.

📋 Description

• Telephone and written customer support (inbound) in the tourism sector • Sales-oriented assistance to customers during holiday planning • Advising customers on the client’s products • Ensuring satisfied customers who are happy to call again • Documentation and post-call processing

🎯 Requirements

• Excellent German language skills, written and spoken • Confident use of common CRM and telephony tools, or a strong technical affinity • Stable internet connection and a quiet home-office workspace • Strong communication skills and enthusiasm for active selling • Self-motivation, discipline, and a reliable, independent work style (freelancer model) • Willingness to work shifts, including night shifts and on-call duty • Interest in travel topics is an advantage

🏖️ Benefits

• 100% remote — work from wherever you are most productive • Personal support and onboarding from day one • Be part of a growing international freelancer network • Long-term collaboration with real development and career opportunities