Insurance Renewals, Broker Support Specialist

🔥 7 minutes ago

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Hunt St

WebsiteLinkedInAll Job Openings

1 - 10 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Hunt St is an Australia-based recruiting firm founded by brothers Shaun and Eliot with the aim of helping small and medium-sized enterprises (SMEs) hire top offshore talent directly, avoiding the high costs associated with traditional outsourcing agencies. The company offers a unique one-time finder's fee model, enabling clients to save significantly on recruitment costs. They provide comprehensive services including job postings, candidate screenings, interviews, and legal support for compliant remote hiring. Hunt St specializes in sourcing talent from countries like the Philippines, Nepal, Indonesia, and India, offering a transparent and ethical hiring process that allows businesses to provide fairer compensation to employees while ensuring stringent security and compliance measures are met.

📋 Description

• Manage the end-to-end commercial insurance renewal process, ensuring all renewals are completed accurately and on time. • Monitor policy expiry dates and proactively manage the renewals pipeline to prevent lapses in coverage. • Contact clients to obtain renewal declarations and follow up until all required information is received. • Prepare renewal documentation and submit renewal applications to underwriters. • Obtain alternative terms and remarket policies where instructed by the broker. • Prepare renewal offers and supporting documentation for broker review and approval prior to binding. • Liaise closely with the Account Manager/Broker throughout the renewal process, escalating complex or high-risk cases and seeking guidance when required. • Assist with broker support activities during quieter renewal periods, including preparing quotes, submitting applications to underwriters, and issuing cover confirmation emails. • Process policy endorsements, maintain accurate client records, and ensure all documentation is updated within the broking platform and CRM. • Maintain accurate policy, client, and pipeline records while ensuring compliance with Australian insurance industry standards and internal procedures.

🎯 Requirements

• Previous experience in Australian commercial insurance broking, with a strong focus on policy renewals. • Hands-on experience using the Winbeat broking platform. • Proficiency with HubSpot CRM, including managing deals, pipelines, notes, tasks, and client records. • Strong understanding of the commercial insurance policy lifecycle, including quotations, binding, endorsements, renewals, and policy administration. • Working knowledge of commercial insurance products, including liability, business packs, commercial motor, plant and equipment, professional indemnity, and management liability. • Excellent written and verbal English communication skills. • Exceptional attention to detail with a high level of accuracy in policy documentation, record keeping, and compliance. • Ability to manage a portfolio of renewals independently while meeting deadlines and maintaining service standards. • Strong organisational and time management skills with the ability to prioritise competing tasks. • Confident communicator who collaborates effectively with brokers, underwriters, and clients, escalating issues appropriately rather than making assumptions. • **Desirable Qualifications & Experience** • Tier 1 or Tier 2 Insurance qualification, or an equivalent understanding of RG146 requirements. • Experience with premium funding processes. • Previous experience working for an Australian insurance brokerage. • Exposure to insurance claims administration or claims support. • Self-motivated, proactive, and capable of working independently while maintaining a high standard of accuracy and compliance.