Owner, Partner Relations Team Lead

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🕒 March 24

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LVH Global - Super Home Charters

WebsiteLinkedInAll Job Openings

51 - 200 employees

💰 $1.5M Seed Round on 2018-01

Luxury • Travel • Services

LVH Global - Super Home Charters is a prominent luxury super home chartering company that offers access to thousands of elite homes in hundreds of global destinations. The company specializes in providing full on-site services tailored to meet the unique needs and desires of its affluent clientele. LVH Global orchestrates comprehensive experiences that include staffing, house management, travel logistics, and access to exclusive events and establishments, ensuring every aspect of a luxurious lifestyle is catered for. Their elite membership, LVH Domus, offers an invite-only, comprehensive lifestyle program exclusive to select clients, emphasizing personalized service, privacy, and sophistication for discerning guests who seek the utmost in luxury travel and living experiences.

📋 Description

• Support Client Relations Team in qualifying leads and negotiations with owners • Confirm availability and pricing of suitable options for active client requests (by communicating with owners and partners via text, email, or call) • Develop client proposals using the CRM system, ensuring accuracy, efficiency, and correct prioritization of tasks • Support director in charge in managing guest contracts, financial, post-booking process, and owner booking contracts • Collaborate with Home Experience Team on showings/property inspections during the negotiating and/or closing process and ensure all mutual expectations are met • Build strong relationships with owners while keeping them engaged and informed about company updates • Assist manager in charge of special projects • Manage the preparation of financials in CRM and send closing reports to the Owner

🎯 Requirements

• 3+ years experience in hospitality, business development, real estate, sales, or related background preferred • Experience with high luxury or high net worth owners is preferred but not required • Exceptional verbal and written English communication skills • Strong experience in CRM, Google Suite and other organizational tools • Knowledge of customer service principles and practices • Multi-tasking capabilities and work effectively under deadlines • Focuses and works together with team members in accomplishing work objectives. • Sets high standards of performance for self-assuming responsibility and accountability.

🏖️ Benefits

• Competitive base salary • Bonus tied to performance • 20 Days of Paid Time Off • 5 Days of Paid Sick Leave • 6 Days of Paid Holidays • Work Equipment Stipend • Private Health Insurance • Flexible Work Schedule