Scheduling Coordinator

Job not on LinkedIn

🕒 2 days ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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Lehigh Valley Health Network

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

Healthcare Insurance

Lehigh Valley Health Network is a comprehensive healthcare system that is now part of Jefferson Health, one of the top 15 not-for-profit health systems in the United States. It offers a wide range of medical services, including primary care, urgent care, and specialized institutes like the Lehigh Valley Topper Cancer Institute and the Lehigh Valley Heart and Vascular Institute. LVHN provides extensive care solutions, including video visits, second opinions, and a network of doctors and clinicians in numerous locations. It emphasizes education through residencies and fellowships and prioritizes patient-centric services such as lab testing and women's health care. The network also focuses on innovation, offering clinical trials and advanced therapies like CAR-T Cell Therapy.

📋 Description

• Coordinates all patient scheduling activities including appointments, procedures, and exams for multiple hospital, physician practice, outpatient departments, modalities, and facilities. • Facilitates communication between staff, referral sources and physician offices regarding concerns/issues related to scheduling. • Collects clinical information, obtains insurance, and verifies patient demographics to ensure appropriate scheduling of screening and diagnostic tests. • Schedules patients for physician appointments and diagnostic test procedures. • Educates patients, families and physician offices regarding department protocols, procedures, insurance, referrals and testing criteria. • Monitors practice protocols and department procedures and makes recommendations for improvement. • Utilizes scheduling software and other patient-specific software applications to facilitate patient access into the network. • Serves as a resource for staff, physicians, and referring offices. • Strives to reduce errors, minimize rework and defects through conscientious defects and attention to detail.

🎯 Requirements

• High School Diploma/GED • 6 months medical office, call center or customer service oriented work experience or in lieu of work experience, the completion of an Associate's Degree program or higher will be accepted. • Ability to maintain strict level of confidentiality. • Ability to work in a fast paced environment while handling multiple responsibilities. • Detail-oriented with the ability to enter information accurately into electronic systems. • Demonstrates ability to handle stressful situations. • Proficient in Microsoft Office applications. • Familiarization with EMR and scheduling systems such as EPIC, PHS etc. (Preferred) • Bi-lingual English/Spanish (Preferred)

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements