Learning and Development Coordinator – CI

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🔥 0 minutes ago

🗣️🇫🇷 French Required

🗣️🇩🇪 German Required

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Logo of Lyra Health

Lyra Health

501 - 1000 employees

Founded 2015

⚕️ Healthcare Insurance

☁️ SaaS

👥 HR Tech

💰 $235M Series F on 2022-01

Healthcare Insurance • SaaS • HR Tech

Lyra Health is a mental health company that partners with organizations to deliver comprehensive and effective global workforce mental health benefits. By providing evidence-based mental health care, Lyra Health boosts employee well-being and drives business impact. Their platform offers high-quality mental health support through a global network of professionals, utilizing AI matching technology to connect members quickly with suitable providers. Lyra Health serves families, couples, adults, and children, offering support for diverse mental health needs. Their programs aim to improve employee health, productivity, and reduce healthcare costs while providing a seamless member experience.

📋 Description

• Organize and coordinate webinars, training sessions, presentations, and urgent special interventions (CI – Critical Incidents) for clients in the countries we support • Alert and coordinate trainers or psychological support within our network • Collaborate with Lyra's international headquarters in the UK / South Africa and with relevant teams worldwide • Review translations (in French) of training materials and documentation • Assist with administrative tasks, as well as chat and email support

🎯 Requirements

• Strong organizational skills and a strong service- and client-satisfaction orientation. • You are an open, personable team player who likes taking initiative, maintains an overview even under heavy workloads, and stays calm during busy periods. • You work independently, accurately, and to a high standard of quality. • You have an excellent command of Google tools. • You must be fluent in French (preferably near-native), English, and German, as you will use these three languages daily. Knowledge of Italian is an asset. • Preferably, you have previous experience in a coordination role.

🏖️ Benefits

• Psychological support • Management guidance • Legal advice by phone • Social advice • Workshops • Seminars • Crisis interventions

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