Senior Behavioral Care Manager – Pediatric Experience

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $70k / year

⏰ Full Time

🟠 Senior

👔 Manager

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Lyra Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

⚕️ Healthcare Insurance

☁️ SaaS

👥 HR Tech

💰 $235M Series F on 2022-01

Healthcare Insurance • SaaS • HR Tech

Lyra Health is a mental health company that partners with organizations to deliver comprehensive and effective global workforce mental health benefits. By providing evidence-based mental health care, Lyra Health boosts employee well-being and drives business impact. Their platform offers high-quality mental health support through a global network of professionals, utilizing AI matching technology to connect members quickly with suitable providers. Lyra Health serves families, couples, adults, and children, offering support for diverse mental health needs. Their programs aim to improve employee health, productivity, and reduce healthcare costs while providing a seamless member experience.

📋 Description

• Conduct clinical outreach to families to provide education about VIOP services • Screen and assess prospective members for eligibility in the VIOP, ensuring clinical appropriateness for the intensive level of care • Guide families through the admissions process, addressing questions about programming, insurance, financial responsibilities, and expectations • Ensure timely scheduling of intake assessments once members are qualified for VIOP enrollment • Orient members and their families to the VIOP program, including group schedules, program expectations, technology setup, and available services • Coordinate care schedules including group therapy, individual therapy, family therapy, and psychiatric services, ensuring smooth scheduling and participation • Serve as the primary point of contact for members and families, offering regular updates and proactive case management • Coordinate external case management needs with schools, Primary Care Providers (PCPs), and community resources • Assist with discharge planning and transition to lower levels of care or additional services, collaborating with internal and external teams • Maintain accurate and timely documentation in the electronic health record (EHR), ensuring adherence to organizational, regulatory, and compliance standards • Engage in regular staffing meetings with multidisciplinary care team to review member’s progress and support effective coordination of care • Act as a liaison between families, the VIOP treatment team, and external providers to ensure coordinated, wraparound care • Collaborate with internal teams to proactively identify and address barriers to care, optimizing the member experience • Conduct comprehensive biopsychosocial assessments for members entering the VIOP, gathering relevant clinical, psychosocial, and family information • Develop individualized care plans in collaboration with the treatment team, ensuring alignment with treatment goals and insurance requirements • Support group facilitators by managing member needs during sessions, including conducting real-time risk assessments if indicated • Provide clinical session coverage as needed

🎯 Requirements

• Master's degree in Social Work (MSW) or its equivalent. • Experience working in intensive outpatient programs or high acuity behavioral health settings within a multidisciplinary team preferred • Experience working with pediatric and adolescent populations, including families • Computer and live video tools literacy (e.g., Zoom, Google Meets, DoxyMe, Skype, etc.) • Skilled in case management, care coordination, and collaborative care delivery • Organized and excited by a dynamic environment • Passionate about helping kids and teens achieve goals • Ability to work full-time, approximately 40 hours per week • Candidates must successfully pass a drug screen and background check prior to employment for this role • Full-time resident of the United States • Additional language skills are beneficial to this role

🏖️ Benefits

• Comprehensive healthcare coverage (including medical, dental, and vision, FSA/HSA, life, and disability insurance) • Lyra’s benefits package includes gender-affirming care • Access to coaching and therapy services for you and your dependents • Competitive time off with pay policies, including vacation time, sick days, and company holidays • Paid parental bonding leave for eligible birthing and non-birthing parents • 401k with up to 3% matching • Employee well-being program with additional perks like: fertility and family building, maternity program, employer discount marketplace, pet insurance, and financial planning tools • A new laptop, dedicated business support from Operations, HR, and IT professionals, and a monthly technology stipend • We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!