Principal Product Management Operations – FIN, SWE, NOR

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M-Files

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

☁️ SaaS

⚡ Productivity

🏢 Enterprise

SaaS • Productivity • Enterprise

M-Files is a leader in knowledge work automation, providing intelligent solutions for document management, workflow automation, and content collaboration. The company focuses on automating and simplifying processes for knowledge workers, enhancing productivity, compliance, and security. With a range of industry-tailored solutions, M-Files integrates seamlessly with various existing applications like Microsoft 365, Google Workspace, and Salesforce, offering comprehensive enterprise content management.

📋 Description

• Design and maintain the end-to-end AI-First product management lifecycle, from discovery through delivery and iteration • Own the tooling stack, prompt libraries, agent configurations, and workflow automation that PM teams use daily • Ensure every phase of the PDLC has a defined AI-augmentation pattern: what the AI does, what the PM does, and how quality is verified • Keep the PDLC current as M-Files' own agent portfolio (Aino, Chat, Workflow, MCP Connect, Insights) evolves • Build and operate scalable discovery pipelines: customer signal aggregation, interview synthesis, competitive monitoring, and insight routing to the right PM at the right time • Define how AI tools (including internal M-Files agents) are used in user research, persona modeling, and hypothesis generation • Establish quality standards for AI-assisted discovery outputs, distinguishing genuine customer insight from AI-generated noise • Define what AI-First PM competency looks like at M-Files, and build the learning infrastructure to close capability gaps • Run onboarding for new PMs on AI tooling and PDLC standards; maintain documentation that does not require your presence to be useful • Establish and enforce output standards across the team: specifications, decision records, discovery artifacts, and measurement frameworks • Instrument PM operations: track cycle times, rework rates, discovery quality, and shipping cadence • Report PM operational metrics to VP Product Management; flag systemic issues and propose structural fixes • Connect PM process performance to product outcomes: AI-attributed ARR, feature adoption, NRR impact

🎯 Requirements

• 5+ years in product management in B2B SaaS, with direct experience in enterprise or regulated-industry products • Demonstrated hands-on use of AI tools in PM workflows: not familiarity, not curiosity, but operational integration into daily work • Track record of designing and operating processes, not just following them • Ability to work in a PE-backed environment: you understand that speed, measurability, and ARR impact are not optional constraints • Strong written communication: you produce specifications, frameworks, and documentation that are clear enough to be used without explanation • Experience with enterprise content management, information governance, or AI knowledge management products (strong advantage) • Familiarity with AI agent concepts, MCP integrations, or LLM-grounded product architectures (strong advantage) • Background in organizational design, process improvement, or lean product operations (strong advantage) • Exposure to FedRAMP, compliance, or regulated-industry product contexts (strong advantage)

🏖️ Benefits

• International team of top performers • Inclusive and dynamic culture (virtual and in-person) • Opportunity to contribute to our success and growth globally • Flexible work/life balance • Competitive compensation and benefits package