Senior Project Manager

🕒 May 7

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M-Files

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

☁️ SaaS

⚡ Productivity

🏢 Enterprise

SaaS • Productivity • Enterprise

M-Files is a leader in knowledge work automation, providing intelligent solutions for document management, workflow automation, and content collaboration. The company focuses on automating and simplifying processes for knowledge workers, enhancing productivity, compliance, and security. With a range of industry-tailored solutions, M-Files integrates seamlessly with various existing applications like Microsoft 365, Google Workspace, and Salesforce, offering comprehensive enterprise content management.

📋 Description

• Deliver customer projects on schedule and with high customer satisfaction and quality, while ensuring the defined budget and work effort objectives are met. • Planning the project so that it can be delivered to meet the defined objectives. • Co-operating with Solution Architect to ensure that the delivered solution has been defined so that relevant details of delivery, as well as effort estimation, have been properly addressed. • Co-operating with Sales to ensure that project budget is sufficient to enable needed level of resourcing. • Co-operating with Manager/Director, Services in relevant region, to indicate the needed resourcing for the project, and to ensure such resourcing will be available. • Co-operating with Subcontracting Manager, to ensure the needed subcontracted deliveries can be acquired. • Ensuring the needed consulting, Product Development (PD) and subcontracted resources are available for the project. • Establishing the project work practices, meetings and required means of communication. • Ensures that the roles, responsibilities, expectations for each of the project stakeholders have been understood and acknowledged. • Defines the tasks allocated to the project team and external stakeholders, and follows up their completion. • Establishes and maintains the required (sufficiently high) level of communication and transparency with the customer. • Ensures any deviations to project goals and targets are addressed and resolved in a timely manner. • Handles any scope change requests, and ensures that the impact of the changes is analyzed, and the changes get approved along with their impact on project schedule and cost. • Drive project into completion and get the deliveries approved by the customer. • Reports and escalates project delivery issues to, and gets guidance from, Team manager or Director, Project Management Office.

🎯 Requirements

• Education: Bachelor’s degree e.g. in International Business, Computer Science, Information Technology, or related field; Master’s degree preferred. • Great Communicator: We're seeking someone who can chat with anyone—from customers to team members—with ease. You'll need to translate customers' wishes into clear plans and keep everyone in the loop, all while keeping it friendly and understandable. • Project Management: If you're the kind of person who can keep competing priorities balanced, you might be perfect for this role. We need someone who can organize tasks, manage resources, and handle any curveballs that come their way, all while keeping things on track, on time, and on budget. • Service Management: Previous experience in Service and Change Management is highly appreciated, especially if you've played a key role in guiding customers towards the successful adoption of new solutions. • Sales Mindset: Proven experience in presales coupled with a value-driven approach that focuses on delivering meaningful solutions. • Customer Advocate: Do you thrive on making people happy? We're looking for someone who puts the customer first, every time. You'll need to listen carefully, solve problems with a smile, and make sure our customers walk away feeling valued. • Quick Learner: If you're always up for learning something new, you'll fit right in. We need someone who's eager to dive into the world of M-Files and become an expert in no time. The more you know, the better you can help our customers and our team. • Team Player: We're all about teamwork here. If you're someone who loves collaborating, brainstorming, and bringing out the best in others, you'll fit right in. You'll be working closely with a diverse bunch of people from different departments, so being a team player is key.

🏖️ Benefits

• Flexible work/life balance • International team of top performers • Opportunity to contribute to our success and growth globally • 25 days holiday per year in addition to public holidays • Health insurance for the employee and their immediate family • Life and critical illness insurance for the employee • Travel Insurance (Work & Personal use) • Stakeholder pension plan with matching contributions up to 5% salary • Recruitment Referral Program • Years in Service Awards • Auntie Service (Therapy & Wellbeing)