Rimini Street
1001 - 5000 employees
Founded 2005
🏢 Enterprise
☁️ SaaS
🔐 Security
Enterprise • SaaS • Security
Rimini Street is a global leader in enterprise software support and services, providing end-to-end support solutions for mission-critical systems. The company specializes in reducing support costs, filling technology skills gaps, and providing strategic roadmap guidance to extend the life of ERP investments and enable business growth. With offerings that include managed and professional services, security solutions, interoperability, and compliance services, Rimini Street supports widely-used enterprise software such as Oracle, SAP, Salesforce, Microsoft, and more. By leveraging its extensive in-house engineering talent, Rimini Street offers clients unparalleled support, ensuring high satisfaction levels and cost savings.
Onboarding Project Manager
🕒 May 5
🗣️🇫🇷 French Required
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Rimini Street
1001 - 5000 employees
Founded 2005
🏢 Enterprise
☁️ SaaS
🔐 Security
Enterprise • SaaS • Security
Rimini Street is a global leader in enterprise software support and services, providing end-to-end support solutions for mission-critical systems. The company specializes in reducing support costs, filling technology skills gaps, and providing strategic roadmap guidance to extend the life of ERP investments and enable business growth. With offerings that include managed and professional services, security solutions, interoperability, and compliance services, Rimini Street supports widely-used enterprise software such as Oracle, SAP, Salesforce, Microsoft, and more. By leveraging its extensive in-house engineering talent, Rimini Street offers clients unparalleled support, ensuring high satisfaction levels and cost savings.
📋 Description
• Responsible for successful, on-time completion of client onboarding projects • Leads internal teams to execute client onboarding processes and tasks to assure successful, on-time completion of all deliverables • Develops and drives onboarding project risk mitigation and leads to all escalations related to these projects • Provide pre-sales client onboarding assistance for the sales organization • Ensures onboarding tasks are performed in accordance with the defined ISO processes • Maintain up-to-date project information in Smartsheet, Salesforce.com and other Internal systems • Manage client communications and escalations with Rimini Street and Client Executives during the onboarding process • Provide detailed and timely status reporting to internal management teams • Assure excellent client satisfaction with entire onboarding process • Secure client reference ability at conclusion of the onboarding • Identify and propose onboarding innovations and improvement opportunities
🎯 Requirements
• Bachelor and/or master’s degree in business, Finance, Computer Science or related field, or equivalent experience • Project Management certification or equivalent - desired • SAP or Oracle Implementation and/or technical certifications - desired • 3-5+ years consulting or project management experience working with SAP or Oracle enterprise applications or Oracle Database, including strong client management or sales experience • 2+ years ERP application implementation and/or upgrade project management experience • 2+ years of client communication and relationship management experience • Extensive experience in project management, including knowledge of project management tools, techniques, methodologies • Proficiency in spoken and written French is required
🏖️ Benefits
• Compensation, bonuses, and benefits to match top-performing team members' skills
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