Public Policy Manager

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🕒 February 9

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Mackin Talent

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Mackin Talent is an international recruitment and staffing firm that specializes in placing world-class STEM talent across the globe. The company provides a range of services including managed staffing (SOW & RPO), virtual bench and remote workers, direct-hire executive search, workforce planning, talent retention, and learning and development. Mackin works with companies of all sizes—from global tech firms to startups—delivering customized, relationship-focused solutions for contingent and permanent hiring needs.

📋 Description

• Track and assess policy issues in the MENA region related to risks of on-platform harm across all Meta Family of Apps (FoAs) • Flag emerging risks and trends to the Public Policy team for proactive intervention • Triage inbound content related requests from external partners across the region • Coordinate with relevant internal teams to follow up and resolve cases • Escalate any blockages or unresolved issues to sub-regional heads or designated country Points of Contact (PoCs) • Ensure proper documentation, closure and external response for each case • Support MENA Policy Stakeholders in resolving access issues to FoAs • Manage account escalations from external partners such as verification and account ownership, including triaging, follow-up, and case closure • Escalate persistent issues to sub-regional heads or country PoCs (Please specify: "which entails xxx and xxx"—add details about specific account support tasks, e.g., verifying account ownership, facilitating access restoration, etc.) • Maintain the team calendar, including offsite dates, leave schedules, and key regional events • Liaise with the Strategy & Operations team on all budgetary matters to ensure compliance and efficiency • Manage contracts, invoicing, and budgetary quarterly reporting for the team.

🎯 Requirements

• Degree in public policy, law, politics, international relations, economics, or a related field • 1-2 years of professional experience in policy, tech, or a similar field • Knowledge of tech policy issues like AI, privacy, and online safety • Understanding of social, cultural and political systems and policy institutions in MENA • Excellent communication and persuasive skills in English and Arabic • Ability to work collaboratively in a matrix environment • Strong organizational and project management skills • Experience in policy, operations, or content moderation within tech or social media platforms • Excellent communication and stakeholder management abilities • Ability to work independently and handle sensitive issues with discretion • Familiarity with the MENA region and its policy landscape is a plus.

🏖️ Benefits

• Competitive salary • Healthcare contribution and inclusion in company pension scheme • Work laptop and phone • 25 days annual leave (pro-rata) plus paid bank holidays • Expanding workforce with potential for career progression for top performers.