Operations Manager

🕒 April 20

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MADx – Macro Array Diagnostics GmbH

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

🧬 Biotechnology

🔧 Hardware

☁️ SaaS

Biotechnology • Hardware • SaaS

MADx – Macro Array Diagnostics GmbH is an Austrian medtech company that develops and commercializes molecular immunodiagnostic tests, laboratory analyzers and cloud-based analysis software for allergy (IgE) and food-intolerance (IgG) diagnostics. The company offers multiplex ELISA-based test kits (ALEX, FOX), benchtop and high-throughput instruments (ImageXplorer, MAX 45k) and real-time cloud analytics (RAVEN/RAPTOR), emphasizing molecular specificity, big-data connectivity and regulatory compliance (IVDR, ISO 13485). MADx serves laboratories, clinics, doctors and distributors worldwide, positioning itself as a leader in molecular allergy diagnostics.

📋 Description

• Budgeting, forecasting, monthly KPI reporting as well as liquidity and cash flow management. • Preparation of management reports, variance analyses and ad-hoc analyses to support management decision-making. • Coordination and monitoring of ongoing accounting activities in collaboration with external partners; tax advisors, bankers, auditors, insurance providers and IT infrastructure partners, and related consultants. • Development and optimization of financial, administrative, and operational infrastructure and related processes to increase efficiency. • Oversee day-to-day business operations including office, order management, logistics and financial operations to include related vendor interactions, contracts, documentation and operational budgets. • Hands-on support in establishing the initial setup of MADx North American operations and commercial expansion activities, including operational infrastructure, administrative processes, and required financial systems. • Act as the CRM (Salesforce) system administrator for the North American commercial team. • Serve as the key contact and operational liaison for all relevant functional areas for reporting into HQ (Vienna): e.g. Finance, Order Management, Purchasing & Logistic, Sales Ops.

🎯 Requirements

• Bachelor’s degree (or higher) in Finance, Accounting, Business Administration or a comparable field. • 15+ years of relevant professional experience, ideally combining controlling/finance and operational responsibilities in a regulated business environment. • Strong finance know-how (budgeting, forecasting, KPI reporting) with a structured analytical mindset. • Deep experience with integrating ERP systems to related operational and administrative platforms (e.g., CRM, HR/Payroll, eQMS, Field Service applications) to streamline and optimize business processes. • Experience in company set-up / scale-up environments is a strong plus. • Strong managerial experience and proven leadership skills. • Excellent command of English; additional languages a plus. • Hands-on mentality, personal initiative, strong communication skills and flexibility.

🏖️ Benefits

• An open and purpose-driven environment, shaped by values such as sustainability, equity, diversity, inclusion, and mutual respect. • Clear, direct communication and cross-functional collaboration. • Competitive salary aligned with U.S. market standards and benefits (healthcare & 401k). • Opportunity to join at a pivotal time in the company’s evolution as we rapidly expand into key global markets (North America).