Social Media and Community Manager

Job not on LinkedIn

🔥 19 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💕 Social Media Manager

🚫👨‍🎓 No degree required

👻 Ghost score 19%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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magentIQ

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🤖 Artificial Intelligence

🏢 Enterprise

Consulting • Artificial Intelligence • Enterprise

magentIQ is a company that delivers AI + people as-a-service, combining multi-agent AI automation with world-class human talent to help businesses scale, optimize costs, and transform workflows. Founded by experts in AI, automation, and global talent, magentIQ blends human insight and AI-driven agents to deploy the right resource for complex, high-stakes tasks across industries, emphasizing speed, scale, security, and outcome-driven delivery.

📋 Description

• Manage and monitor Facebook, SKOOL, Discord, BNB & Legacy, and other assigned communities daily • Engage with community members through likes, comments, replies, and direct messages • Respond to client inquiries in the account owner's voice and tone • Identify client questions, concerns, potential leads, and interactions requiring follow-up • Research client records in Salesforce or the assigned CRM before responding • Differentiate existing clients from new leads and route interactions appropriately • Escalate urgent issues through Slack to the appropriate Team Lead or internal stakeholder • Monitor competitor mentions and sensitive interactions • Coordinate with Sales, Marketing, Operations, and Executive Leadership • Support lead handoffs and communicate warm opportunities to Sales • Support community growth and identify networking and partnership opportunities • Track contacts, proposals, interactions, and follow-up requirements • Maintain accurate daily documentation and clean handoff records • Identify and report platform restrictions, access issues, and account risks • Report to the Team Lead / Social Media Operations Lead

🎯 Requirements

• 2+ years of experience in social media management, community management, virtual assistance, customer support, or a similar client-facing role • Strong written English communication skills • Demonstrated experience managing Facebook communities, groups, pages, or similar social platforms • Comfortable working with SKOOL, Discord, Slack, Facebook, or similar online community platforms • Basic to intermediate experience with Salesforce, CRM systems, or similar client databases • Strong attention to detail and consistency • Excellent organizational and time-management skills • Strong judgment and discretion when representing a company leader or communicating with clients • Proactive communication and issue escalation skills • Experience using Google Sheets or similar tools • Ability to work independently in a remote environment with minimal supervision • Must be based in the Philippines • Must be available to collaborate with US-based teams and stakeholders

🏖️ Benefits

• Fully remote flexibility • Collaborative global team • Exposure to Sales, Marketing, CRM, Community Management, and Client Success • Opportunity to work closely with global leadership • Opportunity to build client relationships and identify business opportunities • Continuous improvement culture