Fraud Analyst

Job not on LinkedIn

🔥 0 minutes ago

🇲🇽 Mexico – Remote

💵 $5 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Magic, Inc

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

⚡ Productivity

B2B • Productivity

Magic, Inc. is a company that provides a frictionless way to connect businesses with thoroughly vetted and cost-effective remote workers for various key functions. Their services include virtual assistance, customer service, sales lead generation, and scheduling, leveraging a combination of automation and the expertise of remote workers to streamline business operations.

📋 Description

• Review and assess high-risk transactions • Identify suspicious patterns in customer behavior • Monitor multiple payment gateway activities • Implement risk-mitigation protocols • Handle sensitive customer interactions with discretion • Conduct confidential account reviews • Resolve complex situations while maintaining customer satisfaction • Uphold community trust standards • Contribute to improving fraud prevention systems • Document and update internal security protocols • Identify gaps in current fraud prevention measures • Recommend process improvements • Maintain detailed records of fraud cases • Ensure adherence to internal policies • Generate and analyze fraud prevention metrics • Collaborate with team members on risk evaluation

🎯 Requirements

• Minimum 3 years of experience in customer experience or similar roles • Proven track record in fraud analysis or risk management • Experience with e-commerce or consumer packaged goods (CPG) industry • Demonstrated ability to handle sensitive information with discretion • Strong analytical and pattern recognition skills • Excellent problem-solving abilities • Exceptional attention to detail • Strong communication and empathy skills • Ability to work autonomously with sound judgment • Experience with multiple payment gateway systems • Computer with at least 8GB RAM and an Intel i5 core processor/AMD Ryzen 5 Processor or higher • Internet speed of at least 40MBPS • Headset with an extended mic, noise cancellation, and a webcam • Back-up computer and internet connection • Quiet, dedicated workspace at home • Reliable internet connection • Own computer with Intel Core i5 or similar or higher operating system • Ability to work US business hours • Occasional weekend availability for urgent matters

🏖️ Benefits

• No benefits package included