Records Case Opening Coordinator

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Magna Legal Services

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

🤝 B2B

📚 Education

💰 Debt financing on 2020-02

B2B • Education

Magna Legal Services is a U. S. -based provider of end-to-end litigation support services for law firms, insurance companies, corporations, and government agencies. The company offers court reporting and virtual depositions, record retrieval, service of process, investigative and language services, social media surveillance, jury research and consulting (JuryConfirm, JuryEvaluator, JuryScout), trial presentation and graphics, and related trial support. Magna also produces legal conferences and CLE/CE programs and provides nationwide scheduling and online tools to support litigation from discovery through trial.

📋 Description

• Review and add new client orders to the system • Review, prepare and scan authorizations submitted by clients • Learn and apply various court subpoena rules • Review and understand court service lists • Review, prepare and scan court subpoenas submitted by clients • Contact with clients regarding questions on orders and document deficiencies • Problem solve client inquiries/issues regarding orders • Prioritize assignments • Assist with confirming where requests should be sent to obtain records

🎯 Requirements

• Minimum of 2-3 years in a relevant field, such as medical record retrieval, call center operations, customer service, collections, or a related area. • Proficient computer skills; ability to navigate the internet, Microsoft Office Suite, and Outlook. • Outstanding verbal and written communication abilities. • Detail-oriented and self-organized • Capable of managing multiple tasks and prioritizing responsibilities effectively. • Ability to participate in a team atmosphere and fast-paced environment • Excellent problem-solving skills • Strong capacity for retaining and applying knowledge.