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Business Analyst – AI

🕒 2 days ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

Where this job comes from

Posted on Maintain Technology's careers page, not through a job board

First seen by Remote Rocketship 2 days ago

Logo of Maintain Technology

Maintain Technology

2 - 10 employees

Founded 2020

💼 Consulting

🏢 Enterprise

🎯 Recruiter

Consulting • Enterprise • Recruitment

Maintain Technology is a trusted Australian enterprise systems and technology consulting firm that partners with government agencies and mid-to-large private companies to deliver mission-critical enterprise transformation, digital strategy, project delivery, rescue, and assurance. They specialise in large-scale ERP transformations and delivery (notably SAP S/4HANA & RISE), cloud architecture and migration, integration strategy, data migration and readiness, change and stakeholder management, and rapid deployment of elite ERP talent (5-day turnaround). Maintain emphasises fast, high-pressure delivery and project rescue for complex, regulated environments such as government, mining, oil & gas, manufacturing, and critical infrastructure.

📋 Description

• Engage with business stakeholders to understand operational objectives, challenges and pain points. • Lead discovery conversations, stakeholder interviews and workshops to understand how different business functions operate. • Analyse current-state business processes, workflows, responsibilities and information flows. • Identify inefficiencies, repetitive activities, manual processes and operational bottlenecks. • Document business requirements, findings, dependencies and improvement opportunities. • Develop current-state and future-state process maps. • Identify business processes and activities that could benefit from AI, intelligent automation or workflow optimisation. • Investigate operational problems and determine where AI-driven solutions may provide practical business value. • Develop and document potential AI and automation use cases. • Assess opportunities based on business impact, complexity, feasibility and potential efficiency gains. • Work with technical specialists to translate business problems into potential technical solutions. • Support the prioritisation of automation opportunities and recommendations. • Translate business needs into clear business requirements, functional requirements, user stories and acceptance criteria. • Document business rules, process dependencies and solution expectations. • Work collaboratively with AI engineers, developers and technical specialists. • Communicate business context and requirements to technical teams. • Participate in solution reviews, testing and user acceptance activities. • Validate proposed solutions against the original business requirements and intended outcomes. • Support Maintain Technology's structured Automation Map consulting methodology. • Analyse information collected through sponsor intake forms, functional questionnaires and discovery sessions. • Consolidate findings across 12 business functions and approximately 60 process areas. • Identify recurring processes, system dependencies, manual tasks and potential automation opportunities. • Translate discovery findings into structured business analysis outputs and automation recommendations. • Support the preparation of client-facing documentation and Automation Map deliverables. • Identify opportunities to improve operational efficiency and business processes. • Evaluate existing workflows and recommend practical improvements. • Develop reusable business analysis frameworks, templates and documentation. • Maintain accurate records of requirements, assumptions, findings and decisions. • Contribute to improving Maintain's consulting methodology and delivery processes.

🎯 Requirements

• Approximately 4–5+ years of relevant professional experience in business analysis, business process improvement, technology consulting, digital transformation or a closely related discipline. • Demonstrable experience conducting business discovery, stakeholder interviews and requirements-gathering activities. • Strong understanding of business processes, operational workflows and process improvement methodologies. • Experience identifying business problems and translating them into practical technology or process solutions. • Ability to document business requirements, functional requirements, user stories and process maps. • Strong stakeholder engagement, communication and workshop facilitation skills. • Experience collaborating with developers, technology teams, consultants or implementation specialists. • Strong analytical thinking, critical thinking and problem-solving capabilities. • Ability to communicate complex business problems and findings in a clear and structured manner. • Ability to work independently and manage deliverables in a remote working environment. • Exposure to Artificial Intelligence (AI), Generative AI and AI-powered business applications. • Experience identifying AI and automation opportunities within business processes. • Familiarity with workflow automation platforms such as n8n, Make or Zapier. • Experience supporting ERP, CRM or enterprise technology implementations. • Familiarity with business process modelling tools such as BPMN, Microsoft Visio, Lucidchart or equivalent. • Understanding of systems integration, APIs and technology-driven business transformation. • Experience in consulting, operational improvement or digital transformation engagements. • Experience working with Australian businesses or international stakeholders.

🏖️ Benefits

• 100% Remote Work: Work remotely from the Philippines while collaborating with an Australian technology consulting business. • Competitive Compensation: Attractive compensation based on experience, capabilities and contribution. • Build & Own: Help establish and shape a growing business analysis and AI consulting capability. • Meaningful Business Impact: Work on real business problems and help organisations discover better ways of operating. • Direct Leadership Exposure: Collaborate closely with business leadership and technical specialists. • Cross-functional Collaboration: Work alongside AI engineers and contribute directly to solution development. • Opportunity to Grow: Develop your expertise at the intersection of business analysis, AI, automation and digital transformation.

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