Business Analyst

🕒 April 29

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Makai Labs

11 - 50 employees

Founded 2021

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

Artificial Intelligence • Enterprise • SaaS

Makai Labs is a technology company that utilizes advanced AI to address operational and strategic challenges for businesses. Through enterprise automation, product design and development, and market intelligence, Makai helps organizations enhance productivity, streamline operations, and empower employees to work more efficiently alongside AI. Founded by MIT alumni, their focus is on creating AI-driven solutions that complement human capabilities rather than replace them, making sure that automation delivers a significant return on investment and improves the overall quality of work.

📋 Description

• Understand and analyze the user journey of our clients, creating process flows to identify areas of opportunity for improvement and enhancement. • Work to integrate existing technology developed by Makai into new client processes where applicable. • Collaborate with designers and product managers to develop and refine product ideas and features. • Lead client meetings, ensuring clear communication and follow-ups to address evolving needs and requirements. • Create and write functional specifications for all phases of the software development lifecycle. • Effectively communicate complex problems and analysis in both written and verbal forms, offering clear and actionable recommendations. • Develop and implement testing initiatives for product features, assessing their performance against core KPIs that align with business goals. • Maintain clear communication with internal teams and external partners to provide product support and meet internal deadlines. • Handle ad-hoc high-priority requests and work cross-functionally to meet tight deadlines and provide top-tier user support. • Adapt to fast-paced environments, demonstrating a willingness to take on various roles as needed. • Utilize creative thinking, combining quantitative and qualitative data to contribute to innovative solutions.

🎯 Requirements

• 3+ years experience in a business analyst, financial analyst, or computer science role • Experience working in Jira or Azure DevOps (or similar platforms) within an Agile framework • The ability to prioritize quickly in a fast-paced environment • Proficiency in product lifecycle management processes and tools • Strong analytical and problem-solving skills • Operate with a sense of urgency and accountability • Possess a curiosity around the growing technology landscape

🏖️ Benefits

• Fully remote role • Opportunities to work in-person with local colleagues • Generous PTO • Full health insurance premium reimbursement • 401(k) matching • Career growth & development opportunities

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