Sales Engineer

Job not on LinkedIn

🕒 February 25

☕ Washington – Remote

☕ Washington – Remote

💵 $130k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Sales Engineer

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Marchex

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2003

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

Artificial Intelligence • SaaS • B2B

Marchex is a SaaS company that turns phone and text conversations into AI-powered insights for marketing, sales, and customer experience teams. Their platform offers conversation intelligence, call tracking & attribution, business text messaging, and integrations to help businesses attribute offline calls to digital campaigns, surface missed opportunities, measure agent performance, and optimize operations. Marchex serves primarily B2B customers across industries like automotive, home services, healthcare, real estate, and advertising by providing actionable recommendations and real-time analytics to drive revenue and improve customer outcomes.

📋 Description

• Provide a world class product and service experience for our external and internal clients using excellent interpersonal, communication, project management and problem-solving skills to maximize use of Marchex Analytics and Messaging offerings. • Marchex Sales Engineers are highly competent software and business generalists who share knowledge during all stages of the sales process, implementation process, and software development lifecycle. • The Marchex Sales Engineer is engaged with many of our strategic clients and prospects. • This position has a unique role in having direct influence on product direction, sales direction, implementation activities and processes, and ongoing operations. • Sales Engineers are on the front lines with Business Development teams to ensure the alignment of our products to best suit our client’s needs and have a direct relationship with the Product and Engineering team to help shape and create the vision of our products. • The Sales Engineering team at Marchex is engaged on some of the hardest problems at the intersection of business and technology; Sales Engineering is the link between the Business and Product & Engineering groups at Marchex. • The Sales Engineering team ensures Marchex technology is accessible to internal and external stakeholders, creates and supports the implementation of customized solutions to meet specific customer needs, and strives to deliver a world class customer experience.

🎯 Requirements

• Bachelor’s degree in business, computer science, or another engineering discipline. • 3+ years in a technical business support team or technical selling role. • A firm understanding of the technology stacks common to the Web ecosystem. A working knowledge of Java, .Net, Ruby, Python, JavaScript or some other modern, general purpose programming language. • Excellent technical and nontechnical verbal, presentation, and written communication skills. • Previous experience as a Sales Engineer, Solutions Consultant, or Solutions Architect in the technology or the Online Advertising industry. • Strong analytical and logical thinking skills. • Multi-tasking capability and the ability to work in a fast-paced environment. • Works well in high-pressure situations including significant demands on time and resources. • Strong project management skills. • Proven ability to develop expertise with technical products. • Strong work ethic and proven success in working as part of a team or independently. • Experience using MS Office Suite including strong Excel and Power Point required. • SQL skills are a strong plus. • Online Marketing experience and Telco technology a plus.

🏖️ Benefits

• Comprehensive Medical & Prescription Plan • Dental & Vision Plan • Marchex Paid Basic Life & AD&D Coverage • Marchex Paid Long & Short-Term Disability • 401(k) Plan (Pre-tax and Roth) and Match • 2 Paid Volunteer Days Each Year • 11 Paid Holidays • Paid Time-Off Benefits • Health Savings Account • Health & Dependent Care Flexible Spending Accounts • Paid Parental Leave Benefits • Voluntary Life Insurance • Employee Assistance Program (EAP) • Discounts with Various Business Partners • Headspace Membership • Monthly Remote Work Stipend • Virtual Social Connect Events