Fire & Security Service Engineer

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October 27

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Marlowe Fire & Security

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Security • Compliance • Infrastructure

Marlowe Fire & Security is a prominent provider of comprehensive fire safety and security solutions. The company offers a range of services including the design, installation, maintenance, and monitoring of fire protection and security systems. They cater to various sectors such as banking, healthcare, education, and government, ensuring compliance with fire safety regulations and providing advanced solutions for intruder alarms, CCTV, and access control systems. Furthermore, Marlowe Fire & Security focuses on staff safety solutions and provides 24/7 asset monitoring to protect properties and enhance business efficiency. With a commitment to high industry standards, the company holds multiple certifications and accreditations to assure quality and compliance.

201 - 500 employees

🔐 Security

📋 Compliance

📋 Description

• Maintain Fire & Security Systems in your assigned area. • Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements. • Plan and respond to routine and re-active call visits in your area. • Maintain effective communication with customers when planning site visits. • Maintain your stock levels with support from the Stores team. • Attend training sessions as and when required. • Attend Engineering team meetings as and when required. • Identify any personal training and development needs to help you provide the best possible customer service.

🎯 Requirements

• A technical background in the electrical / electronic industry. • Good all-round knowledge of Fire and Security Systems. • Experience of front-line customer contact preferred. • Excellent organisational skills. • A professional and presentable demeanor, always. • An ability to deliver exceptional customer service.

🏖️ Benefits

• OTE - £55,000 inclusive of basic salary, overtime, on-call, travel time, and Engineer commission scheme. • Company Van with fully fitted Van vaults • Full use of our Academy training + external training • 6 training days a year • Royal London Pension Scheme • Life Assurance x4 Basic Salary • Employee Recognition Scheme • Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals) • Paid Holidays plus Bank Holidays • Additional Day holiday each full year of completed service (up to 25 days) • Mental Health & Well-being scheme • Development & Progression opportunities • 4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment.