Manager FTC Ops – Supply Chain, Factoring

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Mashreq

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1967

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

Mashreq is a leading financial institution based in the UAE, offering a wide range of banking services including personal, corporate, and investment banking. The bank focuses on providing innovative financial solutions to its customers and has a strong digital banking presence.

📋 Description

• Ensure on time Disbursement, Settlement, Amendments, Reconciliation, Testing and monitoring for Supply Chain, Factoring and related loan portfolio without any error or mistakes. • Ensure all process steps are performed as per agreed Process note/SOPs with relevant stake holder. • Responsible for delivery of assigned portfolio end to end with agreed SLA, TAT and accuracy (Zero Errors) levels. • Entire process should be followed as per agreed Product Program, Process Notes, SOPs, OPM, CPM and ADMs. • Ensure timely authorization of transactions (Disbursement, Amendments and Settlement) without any error and SLA/TAT breach. • Ensure no product level understanding gaps specifically on Supply chain and Factoring products including Standard Wholesale Credit policies. • Ensure no errors while review of Credit Proposal & Agreements at the time of sanctioning disbursement against submitted drawdown request by client. • Ensure no errors while recovering fees, charges, VAT, interest, profit, penalties and charity against any o/s exposure specifically pertain to Supply chain and Factoring loans & finances. • Complete understanding of accounting standards and APPM to ensure no errors while accrual of income & charge components. • Ensure to have complete knowledge of SWIFT & UAEFT standards and ensure no errors while making SWIFT and UAEFTS payments. • Ensure to complete operating systems related UATs and highlighted related observations & defects promptly. • Ensure timely & strong tracking of post disbursement credit terms and in case of any breach report immediately. • End to end coordination with relevant stakeholders for any exception & clarification till closure/resolution. • Perform & Review daily reconciliation of all activities/process steps which have been recorded & updated in trackers and continuous follow-up for closure. Reconciliation status to be published daily to unit manage by highlighting the issues (if any). • Ensure all banking accounts are balanced while reconciliation b/w multiple systems. • Develop a controlled platform/mechanism to ensure all activities are being performed timely and error free. • Ensure timely escalate to Manager if action items are being delayed/not responded within defined timelines. • Ensure errors/knowledge gaps are shared with line manager/team to address customer service issues. • Ensure to have complete knowledge of trade cycle and ensure no error or mistake while Compliance & EDD screening. • Strong referral and follow up skills till completion of o/s task.

🎯 Requirements

• Bachelor's Degree • 10 - 15 years of relevant working experiences in Supply Chain Factoring, Corporate Credit & Trade Finance Operations. • Experience of handling multiple system UATs, BRD preparations and meeting deadlines. • Experience/Knowledge of handling multiple systems like CBS/Flex, ELCM, SWIFT, UAEFTS, EDMS, LLOYDs, FIRCO and SCF/IMX/Kastle. • Ability to learn new banking systems quickly and identify Gaps if any. • Experience of handling complex reconciliations between banking systems to ensure no failures while connectivity. • Good knowledge of trade documents and trade cycle. • Good experience in reviewing credit proposals and agreements. • Experience of performing EDD & Compliance screening on submitted requests and Trade documents. • Strong referral and follow up skills till completion of o/s task.

🏖️ Benefits

• Health insurance • Flexible work arrangements