
1001 - 5000 employees
Founded 1967
🏦 Banking
💸 Finance
💳 Fintech
Banking • Finance • Fintech
Mashreq is a leading financial institution based in the UAE, offering a wide range of banking services including personal, corporate, and investment banking. The bank focuses on providing innovative financial solutions to its customers and has a strong digital banking presence.
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1001 - 5000 employees
Founded 1967
🏦 Banking
💸 Finance
💳 Fintech
Banking • Finance • Fintech
Mashreq is a leading financial institution based in the UAE, offering a wide range of banking services including personal, corporate, and investment banking. The bank focuses on providing innovative financial solutions to its customers and has a strong digital banking presence.
• Manage end-to-end processing of cash management services for corporate and clearing processes • Ensure smooth transition of cash management processes by providing training and expertise to stakeholders • Ensure accurate and efficient processing of cash management transactions within defined turnaround times • Propose and implement workflow improvements and automation initiatives • Manage and coordinate with onshore operations and technology teams • Make immediate decisions on issues arising from Central Bank and vendor-service cut-offs • Manage staff welfare, work-life balance, training, workload distribution, job rotation and development • Serve as the product expert for relevant areas • Ensure compliance with Bank procedures and regulatory requirements • Analyze staff productivity MIS and take corrective and preventive actions • Act as the primary contact for operational escalations and service-related concerns • Identify and drive improvements in operational efficiency, productivity, controls, customer experience, manual intervention, operational risks and turnaround times • Lead and support transitions of cash management processes • Conduct training and knowledge-sharing sessions • Maintain current process documentation, standard operating procedures and training materials • Ensure RCSA and KRI updates and satisfactory internal and external audit ratings • Ensure procedures control and minimize operational risks • Manage User Acceptance Testing, escalate BOT-related issues and monitor BOT performance
• Graduate • 7 years of banking operations experience, including at least 5 years in the cash management and clearing function • Awareness of Compliance/AML/Regulatory requirements • Good banking system skills and process understanding • Strong analytical and planning skills • Strong interpersonal and communication skills • Excellent communication skills
• Staff welfare, work-life balance and training for staff in the unit • Job rotation and training for staff development and career growth • Coaching and counseling for staff when required
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