Senior Associate – Retail Banking Ops, Cards Operations

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Mashreq

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1967

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

Mashreq is a leading financial institution based in the UAE, offering a wide range of banking services including personal, corporate, and investment banking. The bank focuses on providing innovative financial solutions to its customers and has a strong digital banking presence.

📋 Description

• Complete understanding of policy and procedures related to onboarding a POS/ECom merchants and ensure onboarding of merchants in compliance with policy • Pre-screening of Merchant Agreements, KYC documents, Trade licence, MOA, performance of system related checks etc and raise exceptions if any • Ensure completeness and accuracy of documents before onboarding of merchants

🎯 Requirements

• Monitor all associations’ settlement and funds position, balancing and reconciliation and corrective action on daily basis • Preparation and submission of accurate and timely quarterly operating certificate to Associations, analyze expense and income trending and alert stakeholders on timely basis on pricing variations • Provide coaching and feedback to the team which can customize to fit multi-disciplinary perspective. • Monitor UAE switch system reports for balancing and reconciliation for all countries under the purview. • Emerge as the product expert for all relevant areas reporting to this position. • Being central point of contact for association guidelines/newsletters/publications and ensure timely publishing to business groups with probable impact. • Ensure that Bank’s Compliance and Regulatory procedures are followed. Ensure adequate training to staff such that all functions are performed with zero errors and within expected TATs. • Ensure maintenance of MI for staff productivity and constantly strive to increase the level of individual as well as unit’s overall productivity. Also to ensure that necessary job rotation and training is provided for staff development and career growth. • Create an atmosphere conducive to mutual co-operation among staff members and foster team spirit. • Ensure unit attains satisfactory internal and external audit rating. • Ensure that unit’s standard operating procedures are reviewed, change documents are maintained and updated regularly. • Ensure the transactions are processed as per the unit’s SLA and the operational errors/losses are very minimum. Manage Monthly - MER, KRI, RCSA and Reconciliation reporting within the timelines · Constantly work towards generation of new ideas/innovations and ensure year on year digitization/productivity/process automation targets are achieved.

🏖️ Benefits

• Knowledge of general banking with good experience in merchant onboarding procedures and the local policies. • 3-5 years of cards domain/multi-discipline banking experience. • Good communication skills (both written & verbal),Good analytical thinking/interpersonal skills • Strong knowledge on MS Office tools, MIS reporting and analysis • Hands on experience in any card management system