Lead CRM Strategist

Job not on LinkedIn

2 hours ago

Apply Now

Receive Emails with Similar Jobs

Massive Rocket | Data & CRM Consultancy

WebsiteLinkedInAll Job Openings

B2B • Enterprise • Marketing

Massive Rocket is a global data and CRM consultancy that operates at the intersection of modern marketing, product, and engineering. Specializing in Snowflake and Braze, Massive Rocket helps digital marketing teams connect with product and engineering departments to deliver personal, relevant, and human customer experiences at scale. The company offers a range of services including customer data management, customer engagement, marketing technology solutions, data engineering, and analytics. Massive Rocket collaborates with leading technology providers to assist in the deployment, integration, and operation of marketing technology stacks.

51 - 200 employees

🤝 B2B

🏢 Enterprise

📋 Description

• Oversee a team of CRM Strategists, ensuring adherence to the standards and practices of the Practice and Massive Rocket. • Regular one-on-one meetings with team members for performance feedback, skill development, and growth according to the Capability Matrix. • Participate in the recruitment process and candidate selection to ensure the team is staffed with skilled individuals who align with the team's objectives and culture. • Deliver and orchestrate CRM strategy for clients with a focus on how to leverage data to measure and generate ROI, and deliver against their KPIs. • Demonstrate strong presentation skills and craft compelling, strategic and visually appealing decks for senior clients using data and insight.

🎯 Requirements

• Minimum 12+ years of CRM experience, with 5 years in a CRM Strategy position in an agency, consultancy or a client-side • Experience presenting complex strategies, translating goals and insights into value propositions and connecting your strategy to achievable and coherent activation plans • Experience using data to evaluate effectiveness of customer communications and in using these results to plan future campaigns, regarding audience, next best actions, content and timing frequencies • In-depth knowledge of CRM and technologies, with expertise in CRM platforms such as Salesforce, Microsoft Dynamics, or HubSpot..etc. • Strong analytical skills and experience in analyzing CRM data to derive insights and inform decision-making • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate complex concepts to diverse audiences. • Proven ability to drive results, prioritize tasks, and manage multiple projects simultaneously in a fast-paced environment. • Experience in providing CRM consulting or advisory services to clients is a plus. • English at C1 level Ability and willingness to travel to client locations. • Braze Certifications (i.e Marketer, Strategist) is desirable • Extensive experience working with Braze platform, demonstrating proficiency in utilising its features

🏖️ Benefits

• Fast-moving environment – you will never stop learning and growing • Supportive and positive work culture with an emphasis on our values • International presence – work with team members in Europe, the US, and around the globe • 100% remote forever • Career progression paths and opportunities for promotion/advancement • Organised team events and outings