Commercial Supervisor – Post-Sales SSE

November 17

Apply Now

Receive Emails with Similar Jobs

MaxiFrota

WebsiteLinkedInAll Job Openings

Transport • Enterprise • SaaS

MaxiFrota is a fleet management company that specializes in maximizing efficiency and savings for businesses by providing comprehensive solutions for fuel management, maintenance management, and automated toll and parking payments. Their technology-driven platform allows for real-time tracking of fleet performance and includes features like digital payment systems and a network of accredited service providers across Brazil. With a focus on reducing costs and optimizing processes, MaxiFrota aims to transform fleet management into a more streamlined and effective operation.

51 - 200 employees

Founded 2017

🚗 Transport

🏢 Enterprise

☁️ SaaS

📋 Description

• Act as the primary person responsible for customer retention and monetization of the client portfolio together with the post-sales team • Act as the primary person responsible for onboarding and activation of new company clients • Supervise the on-site Relationship team, SME Relationship team and Customer Support • Monitor the client service routine according to the monthly meeting schedule based on the ABC curve • Track billing trends and the volume of the client portfolio • Monitor the billing growth curve of clients during the onboarding/activation process • Hold meetings with the consultants team to follow up on activities • Periodically review work instructions with the team to ensure correct execution of tasks • Analyze performance indicators related to onboarding, activation, retention and monetization of the portfolio • Promote the sale of new products to portfolio clients • Monitor the progress of client-related requests, interacting with back-office areas to expedite client service • Develop and deliver training to the team related to client service • Monitor payment routines and clearing of accounts receivable to avoid improper operation blocks • Support the collections process to prevent operation blocks due to delinquency • Support the collections process for delinquent clients • Monitor processes for changes to client registration and/or commercial terms • Schedule visits or meetings with relevant clients or clients with other matters to address • Track the indicators on the targets spreadsheet

🎯 Requirements

• University degree (Bachelor’s): Administration, Logistics, Marketing, Economics, Advertising, Accounting, Public Relations or related fields • Postgraduate / MBA / Specialization preferred: Business Management, Business Administration or related areas • Availability to travel

🏖️ Benefits

• Fixed salary • Food allowance R$100.00 (monthly) • Meal voucher R$44.10 (per working day) • SulAmérica health plan (co-payment) • SulAmérica dental plan • Home office allowance R$52.50 (monthly) • Life insurance • Gympass • Zenklub