MBA Consult US
Finance • Compliance • B2B
MBA Consult US is a debt resolution and accounts receivable management firm that helps consumers and creditors resolve outstanding debts through compliant collection practices and negotiated payment plans. The company offers customer support to guide individuals through repayment options, accepts major payment methods, and emphasizes regulatory compliance, data security (end-to-end encryption, penetration testing), and industry certifications. MBA Consult US works with creditors to manage accounts, provides transparency to consumers, and engages in community support like donations for teachers' mental health.
Call Centre Representative – Debt Collection, Fluent Spanish Required
November 25
🇺🇸 United States – Remote
💵 $23 - $29 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
🗣️🇪🇸 Spanish Required
MBA Consult US
Finance • Compliance • B2B
MBA Consult US is a debt resolution and accounts receivable management firm that helps consumers and creditors resolve outstanding debts through compliant collection practices and negotiated payment plans. The company offers customer support to guide individuals through repayment options, accepts major payment methods, and emphasizes regulatory compliance, data security (end-to-end encryption, penetration testing), and industry certifications. MBA Consult US works with creditors to manage accounts, provides transparency to consumers, and engages in community support like donations for teachers' mental health.
📋 Description
• Manage inbound and outbound collection calls • Negotiate and arrange payment plans with clients • Handle claims settlements in line with company policies • Maintain accurate records and database entries • Resolve cases efficiently while ensuring compliance with regulations
🎯 Requirements
• Spanish: Native speaker • English: Fluent / professional working proficiency • Previous experience in debt collection or financial services within a call centre environment (strongly preferred) • Minimum of a high school diploma or equivalent • Excellent written and verbal communication skills in English • Proficient in Microsoft Word, Excel, and Outlook • Strong problem-solving , negotiation , and time management skills • Reliable , detail-oriented, and able to work both independently and as part of a team • Clean criminal record
🏖️ Benefits
• Bonus based on performance • Competitive salary • Paid time off • Training & development • Opportunities for professional development and career growth • Employee Assistance Programs • Recognition programs for outstanding performance • Company-sponsored events and activities
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