Client Liaison

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Logo of McCalla Raymer Leibert Pierce, LLC

McCalla Raymer Leibert Pierce, LLC

201 - 500 employees

💸 Finance

🏠 Real Estate

Finance • Real Estate • Legal

McCalla Raymer Leibert Pierce, LLC is a law firm providing comprehensive legal representation to the financial services industry across 16 states in the United States. The firm specializes in foreclosure, eviction management, bankruptcy, litigation, and real estate practices, among others. Leveraging over 40 years of experience, they deliver expert services through their proprietary platform, EVO, for eviction processes nationwide. McCalla Raymer Leibert Pierce, LLC operates from multiple office locations including major cities like New York, Chicago, and Dallas, focusing on delivering specialized legal services, particularly in the areas of foreclosure and real estate closings.

📋 Description

• Act as liaison between servicer client and MRLP regarding foreclosure files • Update general foreclosure/judgment processes using Black Knight Foreclosure Solutions • Perform initial quality control review of documents prepared by law firm • Perform tasks requiring knowledge of basic foreclosure timelines • Request updates on files from Attorneys and Paralegals • Review internal systems to provide brief summaries of results • Respond to general case inquiries on behalf of MRLP • Assist with client-specific projects from the compliance department • Conduct internal audit projects and communicate findings • Work on complex issues between servicer and MRLP • Return all phone calls and emails within 24 hours • Understand mortgage foreclosure documents and practices • Maintain superior public relations with servicer client • Provide service updates and follow-up on outstanding documents

🎯 Requirements

• High School Diploma or Equivalent required • Minimum 2 years experience working in a mortgage foreclosure servicer environment • Skilled in Microsoft Word, Excel & Outlook • Advanced proficiency in BKFS/LPS desktop • Must be able to uphold a professional and courteous manner at all times • Ability to conduct and report research • Ability to work under limited supervision and is self driven • Documentation Skills • Strong written and oral communication skills • Ability to utilize multiple internal computer systems • Ability to multitask and prioritize in an extremely fast paced environment • Capacity to handle a high volume of email & file communications each day • Ability to retain and manage sensitive and confidential information • Aptitude to quickly learn and navigate legal client systems • Extreme attention to details and ability to learn and interpret legal terminology • Demonstrate professional behavior and teamwork • Must be able to work under pressure and meet deadlines

🏖️ Benefits

• Comprehensive compensation package • Salary commensurate with experience and accomplishments

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