Virtual Assistant

🔥 5 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

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MCI

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2002

🤝 B2B

👥 B2C

☁️ SaaS

B2B • B2C • SaaS

MCI is an American multinational conglomerate holding company headquartered in Miami Beach, FL, providing a wide range of tech-enabled business process outsourcing (BPO) solutions. The company specializes in customer experience (CX) services, including call center operations, both inbound and outbound services, digital engagement, and technology solutions. With a focus on reducing operating costs and improving performance for its clients across various industries, MCI has earned a reputation as one of the fastest-growing call center companies in the USA, serving globally with a strong commitment to excellence and innovation.

📋 Description

• Perform a variety of administrative duties • Accurately and efficiently capture and input various forms of information into the company database • Keep all filing systems up to date • Provide support in a team-based environment • Communicate effectively with stakeholders • Respond to emails and phone calls • Schedule meetings • Book travel and accommodations • Manage a contact list • Prepare customer spreadsheets and keep online records • Create presentations as assigned • Meet team productivity and accuracy standards • Ensure confidentiality while handling sensitive information • Follow policies, procedures, and assigned workflows set by department leadership • Perform other administrative tasks and duties as needed

🎯 Requirements

• Proven experience as a Virtual Assistant or Office Admin Assistant (within a BPO preferred) • Knowledge of office management systems and procedures • Proficiency in MS Office (MS Excel and MS PowerPoint, in particular) • Excellent time management skills and the ability to prioritize work • Attention to detail and problem-solving skills • Excellent written and verbal communication skills • Strong organizational skills with the ability to multi-task • Have a wired, high-speed internet connection (Download speed of 20Mbps+) • Ability to type swiftly and accurately (20+ words a minute)

🏖️ Benefits

• Continuous learning and development opportunities • Remote work environment • Professional growth • Opportunity to work in a globally expanding organization • Exposure to various industries