Field Support Engineering Specialist

Job not on LinkedIn

🔥 3 hours ago

🐊 Florida, Illinois, +3 more states – Remote

🐊 Florida – Remote 🌽 Illinois – Remote 🌲 North Carolina – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote

💵 $79.5k - $132.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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McKesson

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1833

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🧬 Biotechnology

Healthcare Insurance • Pharmaceuticals • Biotechnology

McKesson is a diversified healthcare leader specializing in pharmaceutical distribution, medical supplies, and healthcare services. Their solutions facilitate patients' access to life-changing therapies, support efficient operations for pharmacies, health systems, and clinics, and address critical issues such as drug shortages through a resilient supply chain. McKesson provides comprehensive services such as pharmacy management software, consulting, and technology solutions for specialty practices, focusing on improving health outcomes and advancing the pharmaceutical industry. They work closely with biopharma companies to enhance medication access, adherence, and commercialization while supporting oncology and biopharma practices through data-driven insights and real-world evidence.

📋 Description

• Provide on-site and remote technical support for installation, troubleshooting, repair, and maintenance of field equipment and systems. • Diagnose and resolve hardware, software, and network issues, ensuring minimal downtime for customers. • Collaborate with engineering, product, and support teams to deliver technical solutions and improvements. • Document service activities, generate detailed reports, and maintain accurate records in compliance with company standards. • Train and mentor clients and internal team members on system operation, maintenance, and best practices. • Identify opportunities for process optimization and contribute to product feedback and continuous improvement initiatives.

🎯 Requirements

• Degree or equivalent and typically requires 4+ years of relevant experience. • Proficient in diagnosing and repairing complex electromechanical and/or IT systems. • Excellent communication and customer service skills with a track record of building client relationships. • Ability to work independently and manage multiple priorities in a fast-paced environment. • Experience with advanced diagnostic tools and remote support technologies. • Familiarity with industry standards and regulatory compliance in field service operations. • MUST have valid Driver's License and Passport (international travel may be required)

🏖️ Benefits

• Competitive compensation package • Annual bonus opportunities • Professional development opportunities