Service Engineer – MRI

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $42k - $73k / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

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Philips

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare Insurance • Biotechnology • Medical Devices

Philips is a global health technology company committed to improving people's health and well-being through meaningful innovation. They focus on various domains including personal health, diagnosis and treatment, and connected care, striving to provide advanced technologies and solutions that enhance health outcomes for individuals and healthcare providers alike.

📋 Description

• Responding to customer inquiries and delivering advanced remote technical support • Leveraging specialized troubleshooting expertise and clear communication to provide accurate, timely solutions • Resolving customer service events by leveraging Philips diagnostic tools • Documenting all findings, actions, and case updates thoroughly • Escalating complex or high-risk product issues promptly • Utilizing appropriate remote support tools to diagnose and correct issues • Applying best practices and continuous improvement principles while diagnosing problems

🎯 Requirements

• 2+ years of experience in a diagnostic imaging (field or hospital-based) service environment • Philips MRI experience and training is required • Ability to understand and apply electronic, mechanical, and networking theory to diagnose and repair equipment remotely • PC competency to include utilization of Microsoft Office Suite products • Associate degree in electronics or equivalent combination of education and experience.

🏖️ Benefits

• Generous PTO • 401k (up to 7% match) • HSA (with company contribution) • Stock purchase plan • Education reimbursement