Technical Trainer – Back Office

Job not on LinkedIn

🕒 June 15

🤠 Texas – Remote

🤠 Texas – Remote

💵 $105k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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McKesson

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1833

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🧬 Biotechnology

Healthcare Insurance • Pharmaceuticals • Biotechnology

McKesson is a diversified healthcare leader specializing in pharmaceutical distribution, medical supplies, and healthcare services. Their solutions facilitate patients' access to life-changing therapies, support efficient operations for pharmacies, health systems, and clinics, and address critical issues such as drug shortages through a resilient supply chain. McKesson provides comprehensive services such as pharmacy management software, consulting, and technology solutions for specialty practices, focusing on improving health outcomes and advancing the pharmaceutical industry. They work closely with biopharma companies to enhance medication access, adherence, and commercialization while supporting oncology and biopharma practices through data-driven insights and real-world evidence.

📋 Description

• Design and develop comprehensive training programs for athenaIDX back office workflows • Deliver training through multiple channels, including virtual sessions and one-on-one coaching • Create and maintain training materials and job aids • Support onboarding of new hires • Partner with PMS Support and project teams to ensure training aligns with processes • Stay current on athenaIDX updates and best practices • Develop targeted training based on recurring issues • Provide post-training support to end users

🎯 Requirements

• Degree or equivalent • Typically requires 4+ years of relevant experience • Deep expertise in athenaIDX application • Strong knowledge of end-to-end revenue cycle processes • Experience designing and delivering structured training programs • Ability to translate complex workflows into clear training content • Strong analytical skills • Willingness to travel as needed for in-person training

🏖️ Benefits

• Competitive compensation package • 5% bonus • Opportunities for professional development