Unified Communications VOIP Engineer – Government Radio Systems

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Mission Critical Solutions

201 - 500 employees

Mission Critical Solutions (MCS) is a leading-edge technology solutions provider, headquartered in Tampa, Florida. MCS provides a broad range of technology products and services organized in six core lines of business – Information Technology, Unified Communications, Security, Technology Infrastructure & Specialty Contracting, Audio Visual Solutions, and Building Automation. MCS has demonstrated consistent growth during the past 27 years with locations in 16 states. With the majority of staff possessing high-level security clearances, MCS became a preferred vendor to the US Military as well as numerous government agencies and private sector organizations focused on secure solutions. In support of its domestic customers, MCS has established a national presence through its branch and project offices located across the United States, as well as deploying in support of numerous significant international projects. By employing a culture dedicated to product agnostic solutions tailored to best fit our customer’s needs, MCS is bringing tomorrow’s technologies for today’s challenges.

📋 Description

• Install, configure, and maintain Mitel Unify OpenScape VoIP platforms at Government facilities worldwide. • Configure users, devices, licensing, server hardware, operating system images, and system updates. • Configure network infrastructure including IP addressing, VLANs, domains, and related network services. • Configure and troubleshoot SIP trunking utilizing Cisco CUBE, Cisco Dial Peers, and related VoIP technologies. • Implement system security hardening in accordance with DoD cybersecurity requirements, including STIGs, FIPS, and other security controls. • Integrate the Mitel Unify Xpert application with Government-provided Land Mobile Radio (LMR) systems. • Install, configure, troubleshoot, and support Government radio platforms including PRC-117G, Motorola APX7500/APX8500, and Motorola CM300/CM350 series radios. • Administer virtualization environments utilizing VMware vSphere/ESXi and Red Hat KVM. • Install, configure, and maintain Linux operating systems including SUSE, Debian, and Ubuntu. • Travel worldwide to support customer installations, upgrades, maintenance, and technical support activities.

🎯 Requirements

• Active Secret Security Clearance • High School Diploma or GED • Valid Driver's License • Experience deploying and supporting SIP-based Unified Communications and VoIP platforms. • Experience with Mitel Unify/OpenScape Voice and/or Cisco VoIP technologies. • Experience integrating Unified Communications systems with Government Land Mobile Radio (LMR) platforms. • Working knowledge of PRC-117G, Motorola APX7500/APX8500, and Motorola CM300/CM350 radios. • Experience administering Linux operating systems including SUSE, Debian, and Ubuntu. • Experience administering VMware vSphere/ESXi and Red Hat KVM virtualization environments. • Strong understanding of IP networking, VLANs, DNS, routing, and switching concepts. • Ability to travel approximately 25%, with occasional travel up to 35%, including international Government facilities.

🏖️ Benefits

• Full-time, remote, permanent position with benefits.

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