Property Claims Supervisor – PA/OH

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🕒 2 days ago

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MDD Forensic Accountants

201 - 500 employees

Founded 1933

💸 Finance

Finance • Insurance • Consulting

MDD Forensic Accountants is a forensic accounting firm specializing in business valuations, shareholder disputes, and economic damage quantification. With over 40 offices globally, MDD provides expertise across a wide range of industries, delivering services to insurance companies, law firms, governments, and individuals. Their services include business interruption, lost profits, fraud investigations, and more, making them a trusted advisor for sound financial decision-making.

📋 Description

• Supervise and support a team of property claims adjusters across multiple levels of claim complexity. • Provide coaching, mentoring, and technical guidance to support adjuster development and performance. • Conduct performance evaluations, training sessions, and ongoing feedback discussions. • Assist with hiring, onboarding, and workload distribution across the claims team. • Monitor claims handling activities to ensure compliance with company guidelines and client expectations. • Review high-exposure or complex property claims and provide guidance on claim strategy and resolution. • Approve claim settlements within assigned authority limits. • Ensure appropriate reserve setting, claim documentation, and investigation practices. • Monitor operational performance metrics including claim cycle time, quality assurance results, and productivity measures. • Identify opportunities for operational improvements and implement best practices across the claims team. • Support leadership with reporting and performance insights related to property claims operations. • Serve as a point of contact for clients regarding claim performance, service delivery, and operational matters. • Participate in client meetings and provide updates on claim trends, outcomes, and performance metrics. • Coordinate with vendors, contractors, engineers, and other specialists involved in property claim investigations and repairs. • Ensure claims are handled in compliance with regulatory requirements, company policies, and client service agreements. • Support internal audits, quality assurance reviews, and operational compliance initiatives.

🎯 Requirements

• 5+ years of property claims handling experience • Adjuster licensing as required by jurisdiction • Strong knowledge of property claims investigation, evaluation, and settlement practices • Experience handling complex or high-value property claims preferred • Excellent leadership, communication, and decision-making skills • Experience with Xactimate preferred • Prior supervisory or leadership experience preferred • Experience handling commercial or large-loss property claims preferred • Familiarity with property estimating tools and vendor repair networks preferred • Industry designations such as AIC, CPCU, or equivalent preferred

🏖️ Benefits

• Medical, dental, and vision plans to support your health and that of your family • A 401(k) plan with employer matching • Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees • Paid holidays • Life insurance and short‑term and long‑term disability coverage

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