Atención al Cliente

🔥 0 minutes ago

🇵🇪 Peru – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MDY Contact Center

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1997

📦 Logistics

📣 Marketing

✈️ Travel

Logistics • Marketing • Travel

<MDY Contact Center> is a global contact center and business process outsourcing (BPO) company with over 25 years’ experience delivering customer experience, process redesign, digital strategy, automation, analytics and AI-enabled solutions. The company operates contact centers in Mexico and Peru, serves enterprise clients across industries (telco, retail, finance, travel, education, automotive, health), and develops proprietary technology tools to optimize front- and back-office processes and concierge services.

📋 Description

• Atender a los clientes vía llamada sobre consultas, dudas e inquietudes relacionadas con su servicio móvil Claro • Brindar atención al cliente para la campaña Claro Postpago • Gestionar las interacciones desde modalidad remota • Participar en capacitaciones cortas y pagadas

🎯 Requirements

• Educación secundaria • Experiencia profesional: menos de 1 año • Sistema operativo Windows 11 Pro, Enterprise o Workstation • 8 GB de RAM • Conexión cableada • Contar con diadema (headphones) y cámara web • Disponibilidad para trabajar tiempo completo, 8 horas, entre 2:00 PM y 12:00 AM • Descanso rotativo entre jueves y domingo • Capacidad para atender consultas de clientes vía llamada

🏖️ Benefits

• Bono por modalidad de trabajo • Bono de productividad • Capacitaciones pagadas y cortas • Pagos quincenales • Línea de carrera • Excelente clima laboral • Atención médica telefónica para ti y 4 familiares, 24/7 todo el año • Asesoría nutricional y psicológica telefónica 24/7 • Descuentos corporativos • Beneficios en Cineplanet