Shared Services Associate

Job not on LinkedIn

🕒 May 30

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Logo of Meazure Learning

Meazure Learning

1001 - 5000 employees

Founded 2008

📚 Education

🤝 B2B

☁️ SaaS

Education • B2B • SaaS

Meazure Learning is a company that specializes in developing, delivering, proctoring, and analyzing higher-education and credentialing exams. They provide end-to-end solutions, including remote exam proctoring, test program consultation, item writing, and advanced reporting technologies. With a focus on enhancing performance outcomes and streamlining assessment processes, Meazure Learning offers a comprehensive suite of software designed to optimize the exam experience for both test-takers and test administrators.

📋 Description

• Serve as a first-level resource for delivering timely and professional responses to inquiries • Monitor and respond to inquiries via Zendesk, offering troubleshooting and guidance as needed • Collaborate cross-functionally with internal departments such as Finance, Test Delivery, Client Services, and Account Management to support overall client satisfaction and operational excellence • Generate internal reports to support department efficiency, visibility, and oversight

🎯 Requirements

• High school diploma or equivalent required; associate or bachelor’s degree preferred • 2+ years of experience in administrative support, customer service, or operations preferred • Strong written and verbal communication skills • Excellent organizational and time-management abilities • Proficiency in Microsoft Office Suite (Excel, Word, Outlook); familiarity with Zendesk or other ticketing platforms is a plus • Attention to detail and commitment to delivering high-quality work • Ability to work independently and collaboratively in a fast-paced environment

🏖️ Benefits

• Competitive salary • 100% company-funded medical (for you AND your family!) • Professional working environment • Unlimited growth potential • Great working environment with a team of exceptional people

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