MedAdvisor Solutions US
Healthcare Insurance • Pharmaceuticals • SaaS
MedAdvisor Solutions US is a company that partners with pharmacies and pharmaceutical companies to deliver personalized patient engagement solutions aimed at simplifying the medication management journey and improving health outcomes. They offer data-driven, omnichannel engagement solutions that elevate patient engagement, streamline pharmacy workflows, and drive revenue growth. Their patient engagement programs, supported by AI-powered analytics, help to increase adherence to medications, support new-to-brand patients, and reduce medication void rates. With over 30 years of experience, MedAdvisor Solutions covers over two-thirds of the US population.
Senior Client Success Manager
Job not on LinkedIn
November 1
MedAdvisor Solutions US
Healthcare Insurance • Pharmaceuticals • SaaS
MedAdvisor Solutions US is a company that partners with pharmacies and pharmaceutical companies to deliver personalized patient engagement solutions aimed at simplifying the medication management journey and improving health outcomes. They offer data-driven, omnichannel engagement solutions that elevate patient engagement, streamline pharmacy workflows, and drive revenue growth. Their patient engagement programs, supported by AI-powered analytics, help to increase adherence to medications, support new-to-brand patients, and reduce medication void rates. With over 30 years of experience, MedAdvisor Solutions covers over two-thirds of the US population.
📋 Description
• Manage, coach and develop direct reports to increase skills and core competencies • Manage a pharma book of business to oversee programs throughout the entire program lifecycle including estimation, contracting, design and reporting • Build strong client relationships as a trusted advisor, identify, monitor opportunities to grow business and extend client relationships • Deliver program status reports and presentations to clients and internal stakeholders • Manage CSMs and/or CSAs to support flawless execution of patient engagement programs that deliver results for clients • Serve as internal advocate for client goals and requirements, coordinating with multiple internal groups to identify and meet client needs within program framework • Monitor program execution, performance, progress and budget, plus forecast revenue • Collaborate with Analytics on measurement planning, execution, and reporting • Utilize data understanding and strong data management practices to interpret budget trends, identify discrepancies, and ensure accuracy in reporting • Maintain and organize client data within Salesforce and CRM systems • Develop and maintain internal processes and documentation needed for efficient operations • Contribute to or lead special projects in collaboration with other departments when assigned
🎯 Requirements
• Bachelor's degree, or equivalent experience • 3+ years people management experience • 8+ years Client Success or Account Management experience • 3+ years pharma DTC advertising experience • Skilled at understanding and working with data
🏖️ Benefits
• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development • Stock options
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