Account Manager – Enterprise

🔥 9 minutes ago

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MedBridge

51 - 200 employees

⚕️ Healthcare Insurance

📚 Education

💰 Venture Round on 2021-01

Healthcare Insurance • Education

MedBridge is a healthcare education and patient care software company that provides innovative solutions for healthcare professionals to enhance patient care and practice efficiently. Offering a rich library of evidence-based online continuing education courses, customizable home exercise programs, and digital care tools, MedBridge supports various disciplines including physical therapy, occupational therapy, speech-language pathology, and nursing among others. The platform is trusted by over 350,000 healthcare providers and aims to bridge the gap between patient and provider with its comprehensive resources and expert-driven content aimed at improving healthcare outcomes.

📋 Description

• Lead retention and expansion efforts while meeting or exceeding quota attainment • Develop strategic account growth plans, including annual plans for cross-functional initiatives, new use cases, and stakeholder engagement • Serve as a strategic advisor to C-level and VP-level executives to identify opportunities that align with Medbridge’s evolving solution suite • Lead consultative engagements to uncover client business challenges, build consensus, and influence enterprise-wide decisions • Deeply understand client ecosystems and key success metrics • Partner with internal teams (Product, Strategy, Clinical) to shape and deliver impactful customer outcomes • Lead internal strategic account reviews and communicate client voice to inform product development and go-to-market initiatives • Coordinate across Medbridge stakeholders to align resources, ensure exceptional delivery, and support long-term partnership success

🎯 Requirements

• 10+ Years of Account Management Experience or enterprise customer success experience in a SaaS or healthtech environment • Demonstrated success managing large, complex accounts in the healthcare provider or health system space • Proven ability to influence and build credibility with executive stakeholders • Strong solution selling skills, particularly around complex or evolving product offerings • Ability to identify and scope new opportunities, including technical and operational requirements • Exceptional communication, strategic planning, and presentation skills • Experience navigating healthcare enterprise structures, change management, and value realization • Experience using Salesforce, Tableau, Pendo are all preferred.

🏖️ Benefits

• Equitable benefits • Professional development opportunities • Remote work options

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