Revenue Operations Specialist

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Medely

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Healthcare Insurance • Marketplace • SaaS

Medely is an online talent marketplace that connects healthcare professionals, including nurses and allied health technicians, with healthcare facilities such as hospitals, surgical centers, and post-acute care facilities. It offers flexible working solutions like per diem shifts, travel assignments, and local assignments, allowing professionals to work on their terms. The platform provides tools for workforce management, credentialing, and timesheet and billing management. Medely aims to streamline staffing processes and delivery of healthcare services by connecting facilities directly with qualified staff quickly and efficiently, without the constraints of traditional agency roles.

201 - 500 employees

Founded 2016

⚕️ Healthcare Insurance

🏪 Marketplace

☁️ SaaS

💰 Seed Round on 2017-04

📋 Description

• Partner with Revenue Operations leadership on projects that improve sales and account management performance. • Help scope and execute reporting initiatives related to forecasting, automation, and AI adoption. • Contribute to emerging AI projects by testing prompts, documenting workflows, and identifying process improvements. • Support cross-functional projects that align data, systems, and workflows across the commercial organization. • Assist in building and refining reports that track key metrics such as GSV, reactivation, and revenue trends. • Refresh and validate weekly performance reporting to ensure data accuracy and timeliness. • Ensure leadership reporting is accurate, actionable, and easy to interpret. • Translate data into concise, digestible summaries and visualizations for internal audiences using tools such as google sheets, excel and salesforce dashboards. • Respond to ad hoc data requests and help structure recurring reporting to ensure consistency and clarity. • Help maintain data consistency between Salesforce, healthcare databases such as Definitive Healthcare (DHC), and Medely’s customer database to ensure reporting accuracy. • Monitor key data fields for completeness and reliability, escalating or resolving discrepancies as needed. • Partner with other teams to improve data structure and cleanliness across systems. • Contribute to ongoing data quality efforts that support automation, forecasting, and analytics accuracy. • Work alongside RevOps and Sales leadership to test and refine AI use cases within revenue workflows. • Help document automation processes and performance metrics for continuous improvement. • Participate in identifying where structured data can enhance AI adoption and workflow automation. • Collaborate across Sales, Account Management, and other teams to align on reporting and data needs. • Act as a connector - helping translate business questions into structured data requests and insights. • Support RevOps-led initiatives that improve system usability, data accuracy, and reporting reliability.

🎯 Requirements

• 3–5 years of experience in Revenue Operations or a similar analytical or operational role. • Strong analytical skills with a keen eye for data accuracy and detail. • Proficiency in Salesforce reporting and Excel/Google Sheets (pivots, formulas, lookups). • Familiarity with BI tools such as Tableau, Looker, or Power BI is a bonus. • Excellent communication skills, able to translate data and findings into clear business insights. • Curiosity about the business, AI, automation, and process improvement. • Collaborative mindset with a strong sense of ownership and follow-through.

🏖️ Benefits

• Competitive Compensation: Based on experience and performance • Long-term Incentives: 401k • Healthcare Benefits: Full suite of benefits including medical, dental, and vision insurance • Flexibility: We believe that work/life balance is important, so we offer flexible and unlimited PTO • Paid parental leave • Purpose: Join a growing mission-oriented startup that is modernizing the healthcare industry nationally! • Ownership: Drive meaningful business impact on a team you’ll help build and define! • Remote: Work in a digital environment with all the tools to achieve your work as though you were in the office!