Quality Analyst

Job not on LinkedIn

🔥 11 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MediaRadar, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2007

📣 Marketing

☁️ SaaS

Marketing • Advertising • SaaS

MediaRadar, Inc. is an award-winning advertising intelligence platform designed to support media sales and advertising planning. With over 4 million brands and comprehensive contact information, MediaRadar is a go-to solution for media sellers and buyers, providing insights into advertising data across various formats. The platform is widely used in the media and ad tech industry for prospecting, media buying, planning, and sales enablement. MediaRadar leverages AI-powered solutions to deliver actionable advertising intelligence, helping users make informed decisions for better media mix and revenue growth.

📋 Description

• Perform daily quality audits against relevant SOPs across classification, attribution, mapping, and related workflows • Meet defined productivity and quality targets • Identify anomalies, SOP defects, process gaps, and recurring error patterns • Apply SOPs independently and flag unclear, outdated, or incomplete guidance • Track process SLAs and turnaround commitments and escalate slippage • Investigate and resolve client-raised troubleshooting requests • Conduct root cause analysis and explain findings • Propose quality and productivity improvements and drive agreed actions to closure • Recommend SOP, workflow, tooling, and automation improvements • Participate in and help run calibration sessions • Support evaluator readiness and certification • Partner with data governance and training teams on defect trends, refreshers, and SOP updates • Deliver clear feedback to associates and close audit observation loops • Prepare trend insights and regular quality reports • Surface emerging risks to the QnT Manager • Audit AI-assisted and human-in-the-loop outputs • Provide structured feedback to improve ML model accuracy • Drive floor-wide accuracy to a greater-than-98% baseline after 60 days • Restructure new-hire onboarding curriculum to reduce speed-to-proficiency ramp time by 15%

🎯 Requirements

• Demonstrated accuracy and attention to detail in a classification, attribution, mapping, or data-processing role • Ability to comprehend and apply SOPs independently and identify gaps • Sound judgement in distinguishing a true defect from a defensible call • Clear written and verbal English communication • Constructive feedback style and maturity to coach peers respectfully • Proficiency with 5 Why analysis and Pareto Analysis • Advanced proficiency with G-Suite, Looker Studio, project-management tools such as Jira, and basic AI familiarity • Technical ability to use proprietary platforms to review, classify, and attribute ads across media channels • Ability to create and update complex product records within a centralized Product Catalog under strict governance standards • Ability to analyse data and maintain excellent recordkeeping • Ability to report on accuracy, sampling, coverage, volume, and other key performance metrics • Ability to create and maintain SOPs, training manuals, and training plans • Comfortable mining data from dashboards, building basic dashboards, and performing basic data analysis • SQL is an added advantage • Prior exposure to quality auditing, calibration, or RCA preferred • Familiarity with Lean, Six Sigma, or Kaizen preferred • Experience with AI-assisted or human-in-the-loop workflows preferred • Experience supporting multiple processes or stakeholders concurrently preferred

🏖️ Benefits

• Inclusive and accessible workplace • Equal Opportunity Employer • Reasonable accommodation during the application or interview process • Compensation based on candidate location, skill level, experience, and pay equity

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