Patient Services Representative – Neuromodulation, Pelvic Health

🕒 July 18

🌐 Netherlands, Portugal, +1 more countries – Remote

🇳🇱 Netherlands – Remote 🇵🇹 Portugal – Remote 🇪🇸 Spain – Remote

💵 €39.2k - €58.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Representative

👻 Ghost score 19%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Medtronic

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1949

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

Healthcare • Manufacturing • Healthcare Insurance

Medtronic is a global leader in healthcare technology solutions, working to address the most complex and challenging medical conditions. With over 95,000 employees in more than 150 countries, the company is focused on accelerating access to healthcare technologies and advancing inclusion, diversity, and equity in healthcare. Medtronic collaborates closely with healthcare professionals to innovate and optimize treatments and therapies, thus inspiring hope and new possibilities for patients worldwide. The company's commitment to healthcare extends to its focus on impactful solutions and sustainable practices.

📋 Description

• Provide world class technical support to patients and customers • Serve as a liaison between patients and technical and marketing partners • Maintain in-depth knowledge of all relevant products • Perform technical activities requiring considerable judgement and take ownership of projects • Ensure all documentation and system entries are fully complete • Connect easily with stakeholders and remain customer focused • Assist patients, healthcare professionals, and Medtronic representatives with technical and application-related questions • Troubleshoot technical questions concerning device functionality • Collaborate with various teams to improve and expand services and processes

🎯 Requirements

• Excellent communication skills via phone and e-mail in English and a combination of Italian and French • Strong analytical and problem-solving skills balanced with speed and effectiveness • Highly organized, flexible, able to multi-task and prioritize multiple assignments • Ability to contribute to or lead projects supporting future service expansion • Strong attention to detail and accuracy • Strong interpersonal skills and ability to establish relationships with colleagues in other countries and departments • Experience in a medical technical environment, technical support contact center, analysing technical issues and processes for continuous improvement are considered advantages • Proficiency in Microsoft Office and experience with Service Now are a plus

🏖️ Benefits

• Medtronic offers a competitive Salary and flexible Benefits Package • Wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage • Short-term incentive called the Medtronic Incentive Plan (MIP)