Cybersecurity Customer Expert, Dutch Speaking

🔥 0 minutes ago

🌐 Greece, Germany, +4 more countries – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

👮‍♂️ Cybersecurity / Security Engineer

👻 Ghost score 15%

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🗣️🇳🇱 Dutch Required

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Logo of Mercier Consultancy MD

Mercier Consultancy MD

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Provide expert consultation and support for cybersecurity software users in the Dutch market • Monitor and troubleshoot potential security threats, ensuring optimal protection for clients' digital assets • Assist users with technical security configurations, software installations, and identity protection protocols • Maintain detailed documentation of security incidents and customer inquiries within the CRM system • Collaborate with international cybersecurity teams on industry trends and threat landscapes • Deliver professional, empathetic, and efficient communication to maintain customer trust and satisfaction • Contribute to improving cybersecurity support processes by identifying recurring technical issues

🎯 Requirements

• Native or fluent Dutch (spoken and written) is mandatory • Valid EU passport or work permit for Greece • Proven interest in the cybersecurity industry and digital safety technologies • Strong problem-solving skills and a technical aptitude for software troubleshooting • Excellent communication skills, both in Dutch and a proficient level of English • Customer-centric mindset with the ability to handle sensitive security information with discretion

🏖️ Benefits

• Competitive Monthly Salary • Two extra salaries per year (13th and 14th month bonus) • Monthly Performance Bonus linked to service quality • Fully Paid Relocation Package (flight, transfer, and hotel accommodation upon arrival) • Comprehensive, fully paid training on cybersecurity software and industry standards • Private Health Insurance and other employee benefits • Career advancement opportunity through Dutch-speaking jobs in Greece

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