German Speaking Customer Agent – Online Payments

Job not on LinkedIn

🔥 0 minutes ago

🌐 Greece, Germany, +4 more countries – Remote

🇬🇷 Greece – Remote 🇩🇪 Germany – Remote 🇨🇭 Switzerland – Remote 🇦🇹 Austria – Remote 🇪🇸 Spain – Remote 🇵🇹 Portugal – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Customer Agent

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Provide high-quality support for FinTech users regarding online payment transactions and digital wallet inquiries. • Ensure account security and fraud prevention protocols are followed with precision and vigilance. • Resolve technical payment issues by providing clear, step-by-step guidance to German-speaking customers. • Maintain comprehensive records of client interactions within the internal payment management software. • Collaborate with the finance and compliance departments to streamline transaction dispute resolutions. • Stay updated on the latest financial regulations and trends within the global FinTech industry. • Promote a customer-centric experience that builds long-term trust in the financial platform.

🎯 Requirements

• Native or fluent German (spoken and written) is mandatory for this role. • Valid EU passport or work permit for employment in Greece. • Strong interest in the FinTech industry and passion for digital financial solutions. • Excellent communication skills with a professional and empathetic tone. • Prior experience in a customer service or high-volume support environment. • Tech-savviness and the ability to learn new payment software platforms quickly.

🏖️ Benefits

• Competitive Monthly Salary • Fully Paid Training • Health Insurance • Fully Paid Relocation Package (flight, transfer, hotel) • Monthly Performance Bonus • 2 Extra Salaries Per Year (13th and 14th salary)